LancasterPARecruiter Since 2001
the smart solution for Lancaster jobs

Credentialed Tax Professional - CPA Enrolled Agent or Attorney - Seasonal Remote

Company: Intuit
Location: Lancaster
Posted on: September 13, 2019

Job Description:

OverviewIf you are a highly motivated individual with an active credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will advance our goal of Powering Prosperity Around the World by providing expert guidance and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.Responsibilities


  • This is a seasonal, virtual, customer-facing role; you will be using our state of the art video communication software (SmartLook) to interact with customers
  • Help TurboTax customers who are working on their tax return with 1) tax advice, including return preparation and signature when required, 2) product/software inquiries, and 3) tax calculations
  • Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep knowledge and expertise in the field of tax preparation
  • Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language
  • Apply defined practices, procedures, and company policies to troubleshoot and resolve tax advice and preparation customer inquiries
  • Document customer interactions


    Qualifications


    • This is a seasonal customer facing position providing Tax Advice, Tax Return Review and Preparation for Individual Federal and State tax returns for TurboTax Customers
    • Help customers as they work on their tax return with tax advice, return preparation (including signature as needed), product/software inquiries, and tax calculations
    • Apply defined practices, procedures and company policies to troubleshoot and resolve customer tax questions and preparation of returns. High quality interactions with customers utilizing strong written and verbal skills as well as deep customer empathy
    • Tax returns prepared, signed and delivered to customer
    • Utilize and leverage government websites, professional resources and team expertise to seek out and deliver the right answer to the customer
    • Document customer interactions
    • Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Lancaster , Credentialed Tax Professional - CPA Enrolled Agent or Attorney - Seasonal Remote, Sales , Lancaster, Pennsylvania

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Guest Service Representative - W Washington, D.C. - (19131521)
Description: Here's To Your Journey with W Hotels Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine (more...)
Company: Marriott International, Inc.
Location: Baltimore
Posted on: 09/22/2019

Full Time Work at Home Senior Customer Service Representative
Description: Are you looking for a challenging role that includes the convenience of working virtually at home Are you a reliable, highly self-motivated individual Do you genuinely care about helping customers (more...)
Company: Mommy Jobs Online
Location: Glen Burnie
Posted on: 09/22/2019

Licensed Medicare Insurance Agent - Earn before, during, AND after AEP
Description: Medicare Insurance Agent - Industry-best comp plan, total work freedomJoin the revolutionary ASSURANCE platform, and earn from the industry's best comp plan, selling trusted Medicare plans to inbound, (more...)
Company: Assurance Wireless
Location: Philadelphia
Posted on: 09/22/2019


AVON Independent Sales Representative- Work from Home/ Start your Glam Gig
Description: Work from Home - Avon Sales Representative About the Job Work when you want and where you want. - make your own schedule. Whatever your background, whether you come from Customer Service, Accounting, (more...)
Company: Avon
Location: Baltimore
Posted on: 09/22/2019

Inbound Customer Service Representative
Description: We are looking for Full and Part Time Customer Service Brand Agents to work from home No experience is required for this opportunity - we provide fully paid training Our Home Agents have ideal work (more...)
Company: Mommy Jobs Online
Location: Columbia
Posted on: 09/22/2019

Call Center Agents
Description: This position is with Mommy Jobs Online, so please visit mommyjobsonline.com to apply and get registered on our site directly We are the worlds largest provider of diversified business process services (more...)
Company: MJOL
Location: Severn
Posted on: 09/22/2019

Sales Assistant
Description: Sales Assistant Assists sales team in achieving outlined sales budget, Generate,
Company: Aggregate Transport Corporation
Location: Baltimore
Posted on: 09/22/2019

Customer Service Representative job
Description: Our contact center division, is stepping into the future and looking to add customer service-oriented individuals to our team of Home Agents on 1st, 2nd and 3rd Shift during the week. Becoming a Home (more...)
Company: Mommy Jobs Online
Location: Baltimore
Posted on: 09/22/2019

Call Center Agents
Description: We are the worlds largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government (more...)
Company: Mommy Jobs Online
Location: Beltsville
Posted on: 09/22/2019

Account Executive (B2B Outside Sales)
Description: br br br br ul br br li Baltimore, MD, USA li Full Time br br Medical, Medical, Vision, 401K br br br Email Me Similar Jobs Email Me This Job br br br Account Executive (more...)
Company: Roadrunner Recycling
Location: Baltimore
Posted on: 09/22/2019

Log In or Create An Account

Get the latest Pennsylvania jobs by following @recnetPA on Twitter!

Lancaster RSS job feeds