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CRM Sales Specialist

Company: Fulton Financial Corporation
Location: Lancaster
Posted on: September 13, 2019

Job Description:

# of Openings

1

Location Name

23 East King

Category

Marketing

VALUE PROPOSITION

Our values define us and our culture inspires us to Change lives for the better. Our employees are the heart and soul of our company and every success we experience begins with them. We hire team members who raise the bar, who are collaborative and inclusive, who build relationships, and who are looking for a long-term career with Fulton. We strive to promote a culture of Work-life balance, to unplug and recharge to be your best self, at work and at home.

OVERVIEW

The primary responsibility of this position is the management, design, development, and implementation of Customer Relationship Management (CRM) Sales and Operational solutions. The incumbent works with business lines with a focus on analyzing sales performance, uncovering short- and long-term needs and applying our Customer Relationship Management sales model and sales management tools to deliver CRM Solutions, CRM training and high-quality CRM coaching.



Working location will be out of our Corporate Headquarters in downtown Lancaster, PA. Standard working hours are 8:00am-5:00pm.



RESPONSIBILITIES

* Assesses sales team CRM proficiency, training and coaching needs and collaborates with sales leadership in creating appropriate action plans.

* Responsible for maintaining high levels of CRM delivery and timely communication that supports and enables best in class CRM adoption and execution. Will serve as a key member on various committees and work groups.

* Provide CRM training to staff on an ongoing basis to best utilize the system, implementing how to guides, resolving user issues and interfacing with external support as required.

* Increase the utilization of the CRM through user engagement, develop CRM workflows to support business processes, extract data, produce tailored reports and respond to other information requests.

* Build, Implement, Maintain Reporting dashboards of a high degree of scope and complexity in partnership with the Sales Reporting and Analytics Specialist.

* Develop and continue to refine CRM implementation standards and tools. Present tailored demonstrations of the technology solution

QUALIFICATIONS

Education:

* Bachelor degree or the equivalent experience. Specialty: Business, Marketing or equivalent. (Required)

Experience:

* 5 or more years experience in Banking or B2B sales experience in a sales and/or sales management capacity. (Required)

* 2 or more years experience managing complex projects from start to end. (Preferred)

* 2 or more years experience using Customer Relationship Management programs (Microsoft Dynamics, Salesforce, etc.). (Preferred)



This role may perform other job duties as assigned by the manager. Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, as well as ensure that all Compliance Training assignments are completed by established due dates. This includes but is not limited to, understanding and identifying compliance risks impacting their department(s), ensuring compliance with applicable laws or regulations, and escalating compliance risks to the appropriate level of management.

SPONSORSHIP STATEMENT

As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Financial Corporation currently or in the future.

EEO STATEMENT

Fulton Financial Corporation ( Fulton ) is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons. Fulton will recruit, hire, train and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, creed, sexual orientation, national origin, citizenship, gender, gender identity, age, genetic information, marital status, disability, covered veteran status, or any other legally protected status..

Keywords: Fulton Financial Corporation, Lancaster , CRM Sales Specialist, Sales , Lancaster, Pennsylvania

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