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Sales Consultant

Company: Lancaster Farm Fresh Co-op
Location: Lancaster
Posted on: May 28, 2023

Job Description:

Wholesale Sales Consultant Are you passionate about clean, sustainable eating? Enthusiastic about working in a people-first culture committed to living the good life and eating the good food while being good people? Awesome! Keep reading Who we are Lancaster Farm Fresh Cooperative is a nonprofit organic farmers cooperative of over 100-member farmers in Lancaster County Pennsylvania. We focus on creating healthy high-quality foods from our highly maintained and enriched soils on our small-scale family farms. LFFC serves all Eastern Pennsylvania, New York City, and most of the tri state area by connecting the farmer and customer, delivering the best local organic produce, value added products, and humanely raised and pastured animal products to retail establishments, co-ops, restaurants, and institutions. Position Summary This position will develop long-term, productive relationships and work collaboratively with wholesale clients (chefs, co-ops, stores, institutions, etc.) to achieve sales goals. This position will learn and promote all LFFC product lines to leverage sales opportunities through successful client relationships and proper lead management. This position will identify opportunities, anticipate customer needs and build customer sales while providing superior customer service. A strong desire to help the small sustainable farmer is essential. What you'll be doing Responsible for identifying, qualifying and building sales with assigned customer lists, new business opportunities, available inventory, and project assignments Work with clients to determine needs and establish long lasting relationships. Prepare reports and agendas for customer meetings as necessary. Recommend products based on customer needs and interests Accept/enter customer phone, email and fax orders; ensure orders are recorded accurately Analyze sales data regularly to monitor customer performance and sales objectives, as well as to identify further opportunities Perform sales responsibilities both inside and outside of the office Guarantee customers receive timely and accurate information on product availability, quality and price with a solid understanding of the seasonal availability of LFFC products Respond to customer phone/email inquiries and uphold the highest degree of professional and courteous customer service Understand and offer substitutions to customers for unavailable ordered items Maintain customer files and track customer activity in Salesforce (CRM) Visit customers and farmers. Lead customer visits and attend coop & customer events Follow product supply and demand protocols Perform all duties and responsibilities in an ethical manner and in accordance with LFFC policies and procedures Perform other duties and projects as assigned by management The perks of working here Medical, dental and vision coverage 3% match for Simple IRA Free summer CSA (community shared agriculture) share Access to employee store with discounted organic food and drink and awesome LFFC-branded swag Being part of something that will make you feel good at the end of the day

Qualifications Bachelors degree or equivalent training and experience; 2+ yrs in a perishable sales environment preferred Passion and knowledge of organic produce, pastured meats/dairy products and natural food industry Ability to close sales Capable of thriving in a high-volume sales team environment Able to develop and maintain effective, positive internal/external working relationships with a diverse group of individuals; a team player but also able to work just as well independently Ability to be comfortable in a diverse, dynamic and cooperative work environment Reliable and highly motivated to get the job done Strong organizational skills with ability to multi-task and work effectively in a fast-paced environment and under pressure Ability to set priorities and meet deadlines while accomplishing team objectives Ability to exercise good judgment in regard to availability of seasonal farm products Proven customer service standards of excellence and related philosophy Proactive with excellent follow-through Strong interpersonal, telephone/oral and written communication skills Able to resolve issues appropriately and in a timely manner

Skills/Abilities Required Strong computer skills, including MS Excel, Word, and Outlook Strong negotiating, analytical and problem-solving skills Knowledge of food grown in our region and seasonality Ability to analyze previous ordering and inventory histories to forecast and modify purchases Ability to present information and respond to questions from groups of management Proficiency with current software packages such as Microsoft Office

Physical Requirements Infrequently: Gripping, lifting, stooping, squatting, push/pull, kneeling, climbing, bending, reaching, equipment operation, carrying objects Must be able to sit or stand for up to 10 hours with or without reasonable accommodation. Must be able to walk, occasionally, with or without reasonable accommodation. Visual Acuity Requirements Must have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned or to make general observations. Must have close visual acuity to perform an activity such as: preparing and analyzing orders; viewing a computer terminal; extensive reading. Hearing Requirements Hearing required to hear customers and coworkers. Work Environment Temperature controlled office environment

Keywords: Lancaster Farm Fresh Co-op, Lancaster , Sales Consultant, Sales , Lancaster, Pennsylvania

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