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Transport Dispatcher - Emergency Communications Center (Part-time - Day/Evenings)

Company: Lancaster General Health
Location: Lancaster
Posted on: August 14, 2019

Job Description:

CompanyLancaster General HospitalCost Center4527 Communication CenterSupervisory OrganizationEmergency Communications CenterGradeG06SummaryPosition located at Lancaster General HospitalPosition will include the following schedule rotation:??Week 1 (8 hours): Monday 3:00pm-11:00pm? Week 2 (16 hours): Wednesday 3:00pm-11:00pm & Thursday 7:00am-3:00pm*No scheduled weekends**Holiday work does apply if holiday is?on a regularly scheduled work shift mentioned above.ATTENTIONIf you are an external applicant, you may need to complete an online assessment as part of the hiring process. We will send the assessment to the e-mail address that you included on your application. Please also check your junk/spam e-mail folder and complete the assessment within 5 days of receiving it. For more information, please click https://www.lghealthjobs.org/FAQSPOSITION SUMMARY: Coordinates and dispatches emergency and routine services for internal and external customers.? Patient care/customer service includes care/service to patients/customers in the following age groups: neonatal (birth to 30 days), pediatric (30 days through 12 years), adolescent (13 through 18 years), adult (19 through 64 years), and geriatric (65 years and above).ESSENTIAL FUNCTIONS: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

  • Receive emergency calls from internal emergency numbers at LGH and LGH Health Pavilion (7911, 3911)as well as panic alarms within LGH .? Dispatchers must take appropriate actions to coordinate Security, Fire, Haz Mat, and EMS.
  • Dispatch and track Hospital Security Officers on Emergent and non emergent Events.
  • Monitor and maintain recorders for Closed Circuit Security and Trauma Cameras.
  • Coordinate Helicopter Transfer requests and Landings at LGH.
  • Coordination center for all hospital related transports with EMS.
  • Coordinate Medical Command and EMS Medical Reports.
  • Dispatching and Re-dispatching and Tone testing responsibilities for EMS and Fire.
  • Severe weather monitoring / Coordination with Emergency Management Supervisor.
  • Responsible for hospital divert notifications.
  • Responsible for daily statistical information.
  • Information system management with Computer Aided Dispatch, database and statistical information management.?
  • Performance Improvement activities.
  • Provides EMS Coordination for WBH Perinatal Response Teams.
  • Follow Emergency Procedures Guidelines (Code;?Amber, Blue. Condition; 8, red, yellow, green. And Bomb Threats)
  • Provides close communication with Nursing Supervisor on numerous events.?QUALIFICATIONS:
    • ?High school diploma or equivalent (GED) required.
    • Customer Service Skills / Communication Skills
    • Computer Experience (Windows Word, Excel / Lotus Approach / Computer Aided Dispatch (CAD)/ Database management )
    • Ability to multitask (Operate phones/radio and type simultaneously)
    • Previous experience in the field or office operation of EMS/Fire/Police/HazMat operations is recommended.
    • Recognized Telecommunicator Course or Emergency Medical Technician preferred.
    • A health care provider in good standing with Medicare, Medicaid, and other federal and state health insurance programs, i.e. not excluded from participation in Medicare, Medicaid or any other federal or state health insurance program preferred.

Keywords: Lancaster General Health, Lancaster , Transport Dispatcher - Emergency Communications Center (Part-time - Day/Evenings), Professions , Lancaster, Pennsylvania

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