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Help Desk Analyst

Company: The Denzel Group
Location: Lancaster
Posted on: December 5, 2018

Job Description:

The Denzel Group is working with a growing company in Lancaster, PA to find a Jr IT Support professional. In this role you will work directly with internal customers to understand and resolve application issues they've submitted via ticket requests. The individual will be responsible to work independently, seeing through the resolution of issues from ticket entry to closure.Experience:** 1+ years of experience of technical support** Ability to maintain quality of work in a fast-paced environment** Completion of at least an Associate's Degree in a related field** Possess excellent customer service and problem solving skills - provided by Dice desktop support, help desk, support

Keywords: The Denzel Group, Lancaster , Help Desk Analyst, Professions , Lancaster, Pennsylvania

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