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Transport Dispatcher - Part Time (Day/Evening Shift)

Company: Lancaster General Health
Location: Lancaster
Posted on: November 11, 2019

Job Description:

CompanyLancaster General HospitalCost Center4527 Communication CenterSupervisory OrganizationEmergency Communications CenterGradeG06SummaryThis position is located in Lancaster, PAPOSITION SUMMARY: Coordinates and dispatches emergency and routine services for internal and external customers.? Patient care/customer service includes care/service to patients/customers in the following age groups: neonatal (birth to 30 days), pediatric (30 days through 12 years), adolescent (13 through 18 years), adult (19 through 64 years), and geriatric (65 years and above).Position will work 8 hours/week of evening shifts (3p-11p)ESSENTIAL FUNCTIONS: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

  • Receive emergency calls from internal emergency numbers at LGH and LGH Health Pavilion (7911, 3911)as well as panic alarms within LGH .? Dispatchers must take appropriate actions to coordinate Security, Fire, Haz Mat, and EMS.
  • Dispatch and track Hospital Security Officers on Emergent and non emergent Events.
  • Monitor and maintain recorders for Closed Circuit Security and Trauma Cameras.
  • Coordinate Helicopter Transfer requests and Landings at LGH.
  • Coordination center for all hospital related transports with EMS.
  • Coordinate Medical Command and EMS Medical Reports.
  • Dispatching and Re-dispatching and Tone testing responsibilities for EMS
  • Severe weather monitoring
  • Responsible for hospital divert notifications.
  • Responsible for daily statistical information.
  • Information system management with Computer Aided Dispatch, database and statistical information management.?
  • Performance Improvement activities.
  • Provides EMS Coordination for WBH Perinatal Response Teams.
  • Follow Emergency Procedures Guidelines (Code; Amber, H, Blue. Condition; 8, red, yellow, green. And Bomb Threats)
  • Provides close communication with Nursing Supervisor on numerous events.JOB REQUIREMENTSMINIMUM REQUIRED QUALIFICATIONS:
    • ?High school diploma or equivalent (GED) required.
    • Customer Service Skills / Communication Skills
    • Computer Experience (Windows Word, Excel / Lotus Approach / Computer Aided Dispatch (CAD)/ Database management )PREFERRED QUALIFICATIONS:
      • Previous experience in the field or office operation of EMS/Fire/Police operations is recommended
      • A health care provider in good standing with Medicare, Medicaid, and other federal and state health insurance programs, i.e. not excluded from participation in Medicare, Medicaid or any other federal or state health insurance program.
      • Recognized Telecommunicator Course or Emergency Medical Technician preferred.

Keywords: Lancaster General Health, Lancaster , Transport Dispatcher - Part Time (Day/Evening Shift), Other , Lancaster, Pennsylvania

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