Hotel Night Auditor

Company: The High Companies
Location: Lancaster
Posted on: March 16, 2023

Job Description:

High Hotels Ltd., is a leading operator of select-service and extended stay hotels across PA & NJ. We strive to maintain the highest standards in guest service and overall product quality. As a Night Auditor at High Hotels Ltd., you will be responsible for positively representing the hotel to guests by responding courteously and efficiently to guest needs, assisting with arrivals and departures, acting as a source of information, and balancing revenue and expense transactions. You will also be responsible for maintaining the safety and security of the hotel's guests and co-workers. This position is located at the Hampton Inn on Greenfield Road in Lancaster, PA We are seeking a Full-Time or Part-Time candidate to be able to work from 11:00PM-7:00AM on varying days throughout the week. Weekend & holiday availability are required. Weekends include a $3/hr. shift premium! Starting Rate: $15.25/hr. (potential to increase based upon experience) Areas of responsibility for our Night Auditor include: * Assisting guests with arrivals and departures. * Taking, modifying, and canceling guest reservations. * Cash handling. * Posting and running night audit reports. * Maintaining the hotel safety and security standards. * Communicating hotel facilities and services to all guests. * Maintaining daily logs. * Delivery of express check out receipts and newspapers as needed. Our next team-member will ideally possess the following educational and work qualifications: * A high school diploma or general equivalent (GED) preferred * Customer service experience preferred * Must be capable of handling money accurately * Reading, math, and communication skills * General knowledge of bookkeeping and auditing preferred * Ability to work weekends and holidays is required Working for the High Companies: At High Hotels co-workers always come first! This belief is as strong today as it was when The High Companies were founded over 85 years ago! High Hotels offers a comprehensive total compensation package including medical benefits, 401(k), vacation time and employee discounts (varies depending on employment status) * Excellent benefits including medical, dental, and vision available to full time co-workers. * Vacation is also available for regular full time co-workers. * 401(k) retirement program with company match. * Bonus program for all housekeeping and front desk co-workers. * Worldwide travel discounts. * Fun working environment! We feel that work should be fun and our management teams do all they can to promote this positive environment.

Keywords: The High Companies, Lancaster , Hotel Night Auditor, Other , Lancaster, Pennsylvania