Site Administrator

Company: EDSI
Location: Lancaster
Posted on: January 26, 2023

Job Description:

Job Descriptions:Do you have a passion for making a difference in someones life? Are you looking for an opportunity to use your skills, experience and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Are you goal driven? Then the Site Administrator position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team. The Site Administrator will be responsible for the management of daily operations of the partner agencies within the PA CareerLink Lancaster County (PA CareerLink), as defined by the Lancaster County Workforce Development Board (WDB). The Site Administrator will support the implementation of the Partner Memorandum of Understanding (MOU) as defined by Lancaster County WDB and the mandated partner agencies. Supervise daily activities and resources to support the implementation of performance goals and objectives of service delivery identified the Partner MOUs, as well as, measuring through informal and/or formal means the customer satisfaction of jobseekers, employers, the community and Lancaster County WDB. Support the relationships of Lancaster County WDB with community-based service organizations that support employers and jobseekers. Essential Functions/Tasks/Reporting:Daily Center Operations Provide functional supervision to PA CareerLink staff to ensure services and resources are available at the PA CareerLinkSupport environment that is positive and cooperativeCommunicate with center staffIdentify training needs of partners and present to Lancaster County WDBImplement integrated service plan as approved by Lancaster County WDB and partnersMonitor customer flow and implement solutions for bottlenecksWork with Partner leadership on strategy to reach goals, improve services and identify areas of improvementInform and update PA CareerLink Partners on activities, policies and proceduresMaintain schedules Delivery of Services/Creating Integrated Services Strategy Conduct regular full PA CareerLink staff and PA CareerLink Program Manager meetingsMonitor the delivery of services provided by partner agencies and report activities to Lancaster County WDBImplement the system approach that will meet the diverse needs of all customers relating to registration, eligibility, assessments, training offerings and job placementSupport a welcoming environment within the PA CareerLink that will align all services to better serve jobseekers, employers and the communityWork with partner staff so that they identify themselves with specific services as opposed to specific agenciesOversee Community Based Organization referrals and walk-in trafficManage the room schedules, trainings, center calendar, and workshopsImplement marketing plan for new center partners as defined by Lancaster County WDBMonitor and ensure that all services/policies required by WIOA, the state and Lancaster County WDB are available to jobseekers and employersMonitor and evaluate customer serviceMaintain/monitor working relationships with partnersMonitor usage and input of data in the Commonwealth Workforce Development SystemPartnerships for Promoting PA CareerLink Center Services Monitor foot traffic for all events held at the PA CareerLinkIdentify and support improvements in new efficiencies in operations and delivery of servicesIdentify stats and service offeringsSupport improvementEnsure compliance with all federal/state accessibility requirements and related policiesCreate an environment that supports effective communications among all partners Engaging Employers Monitor delivery of services and fulfillment of job postings of designated partner organizations and report activities as requiredWork with the Business Services staff in implementing the business plan in developing relationships with local businesses and developing network eventsBuild on existing relationships with employers to promote the services of the PA CareerLinkSupporting the Physical and Electronic Resources of the PA CareerLinkConduct inventories and orders shared supplies through the County of LancasterServe as the main point of contact for the landlords liaison; the County of Lancaster Maintenance Department; the internal phone system and its provider and the secure-access system and its provider. Manage the email domainServes as the Service Desk liaison for the shared PC resources and LAN provider Reports Monitor progress on all contractual performance requirements as defined by Lancaster CountyReview all reports for accurate completion of required documentationPresent performance reports and provide corrective actions as neededSubmit all required reports related to PA CareerLink services as required by WIOA, state, Lancaster County WDBWork with the WDB in the development of market opportunities to new organization to become partners in the centerOther duties as assignedRequired Experience:Education and Experience Requirements:Experience in managing people and building and maintaining coalitions and partnershipsExperience in career counseling and business outreachBachelor's degree in business, economics, education or human resources, or related experience in business, management, professional training, adult teaching or salesAbility to converse with a wide range of professionals and demonstrate a positive, professional attitudeProficient in Microsoft computer systemsExcellent communication, analytical, and interpersonal skillsStrong leadership skills with a demonstrated ability to thrive in environments with multiple stakeholders, frequent change, and diverse objectivesAbility to prioritize tasks and solve problemsDemonstrated telephone, computer and written communication skillsAbility to maintain flexibility as needs of contract or contractor requireValid drivers license required Bring your expertise to EDSI where you will be able to live our values every day: Show Up, Smile and Support!Keyword: Career Counseling, Business Outreach, Human Resources, Management, Leadership, Sale,sFrom: EDSI

Keywords: EDSI, Lancaster , Site Administrator, Other , Lancaster, Pennsylvania