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Information Governance Retention & Disposition Coordinator

Company: Faegre Drinker
Location: Lancaster
Posted on: January 23, 2023

Job Description:

Faegre Drinker is a firm designed for clients and designed for you. We understand that our people are critical to our success and we are committed to investing in our paraprofessional, administrative and operations professionals. We are always looking for talented, service-focused individuals to join our flexible and high-performing culture. With technology tools and resources that support our hybrid work environment, our colleagues enjoy a culture of learning, support for work and personal goals, opportunities to give back to our communities, and competitive benefits and rewards programs. At Faegre Drinker, you will have the opportunity to share your expertise within and across teams and contribute to our success.Job Description Summary:Faegre Drinker has an opportunity for an Information Governance Coordinator to work with our Technology, Information Security & Information Governance team. In this role, you will focus on the retention and disposition of inactive or dormant client matter information and business records. This position works with other talented individuals who share a passion for doing great work in the best interest of our clients.Job Description:What you would do:Review vendor Off-Site Storage and Secure Disposition Services (SDS) invoices for accuracy and contract non-complianceUnderstand key components of the firm's Information Governance ("IG") framework with an emphasis on the IG Policy, retention schedules and standard operating proceduresCoordinate and collaborate with IG and firm personnel to ensure that all business records and client information designated for retention to off-site storage is properly preparedExecute an effective system of controls for the retention of business records and client information in all contracted commercial off-site governance repositoriesPrepare and properly retain accurate documentation, including statistics, trends, and performance metricsContribute to training initiatives and awareness campaigns to promote professional obligations and best practices specific to proper retentionRetain detailed and diligent records of vendor service activity patterns, costs, trends, and metrics for budget and resource planning purposesEffectively communicate and articulate responses to internal client inquiries regarding policy and procedure - as it pertains to retention and dispositionAcquire and maintain a thorough and comprehensive understanding of the off-site storage and Secured Disposition Services (SDS) service level agreements with contracted vendorsDevelop proficiency in the use of firm systems including Microsoft Suite applications, IRM (records management system); iManage (document management system) and FileBridge (off-site storage and shredding vendor web portal), and the web portal interface of the department's dedicated file folder vendor.Special projects and other duties as assignedWhat is expected:Ability to problem-solveExcellent interpersonal, verbal, and written communication skills, including the ability to communicate effectively in a virtual environment (e.G., via phone, web/videoconference)Ability to concentrate on tasks, make decisions and work calmly and effectively in a high-pressure, deadline-orientated environmentDemonstrated ability to use good judgment in taking initiative while asking for direction or clarification and consulting others, as appropriateWillingness to be flexible with time and adjust to a changing work environmentAbility to build and maintain positive relationships, both internally and externally, while maintaining a client service orientationAbility to use sound judgment and discretion in dealing with highly confidential informationAbility to maintain stamina throughout a standard workday, on and off-siteAbility to maintain regular attendance and work regularly scheduled hoursAbility to take direction and accept supervisionDemonstrated ability to work independently, organize and accurately prioritize work, be detail-oriented, understand when urgency is required and use good judgment in varied situationsAbility to work effectively with co-workers in a team oriented collaborative environmentWhat we offer:Flexible working environment for work-life successOpportunity to participate in firm-sponsored volunteer eventsWellness programming with personalized content and activitiesProfessional environment and the opportunity to work with experts at the top of their fieldsVariety of health plan options, as well as dental, vision and 401(k) plansGenerous paid time offWhat is required:Minimum 3 years' experience in Legal Information ManagementProficiency using Microsoft Office applications is requiredProficiency using a document management system is required (iManage Work a plus)What is preferred:College Degree preferred or commensurate experience in Legal Information ManagementExperience coordinating all records management functions related to high-volume off-site storage holdingsWillingness to maintain continuing education and training specific to professional skills development commensurate with the Information Governance and information management industry, and responsibilities of positionApply now if you are ready to join the Faegre Drinker team!Faegre Drinker Biddle & Reath LLP participates in the federal government's E-Verify program. With all new hires, we provide the Social Security Administration and, when applicable, the US Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.Faegre Drinker Biddle & Reath LLP is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants for employment. We do not discriminate on the basis of race, color, religion, age, national origin, disability, sex, sexual orientation, gender, gender identity, gender expression, marital status, veteran or military status, or any other characteristic made unlawful by applicable federal, state or local laws. Equal employment opportunity will be extended to all persons in all aspects of employment, including retirement, hiring, training, promotion, transfer, compensation, benefits, discipline and termination.Notice to Recruiters and Staffing Agencies: Faegre Drinker Biddle & Reath (and any subsidiary) has an internal recruiting department and does not accept unsolicited resumes.

Keywords: Faegre Drinker, Lancaster , Information Governance Retention & Disposition Coordinator, Other , Lancaster, Pennsylvania

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