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Housing Specialist

Company: Lancaster City Housing Authority
Location: Lancaster
Posted on: November 24, 2022

Job Description:

JOB SUMMARY: Performs routine administrative and clerical activities to support assigned Housing Manager. ESSENTIAL FUNCTIONS: 1. Schedules and performs interim and annual resident re-certification appointments2. Answers telephone, greets residents and visitors to the office; takes messages and answers basic inquiries. Responds to resident requests for repairs, extermination and other maintenance services; records requests on computer; prepares and distributes work orders; refers serious or suspicious situations to Administrator for investigation. Coordinates regular and special extermination service schedule between maintenance personnel and resident.3. Prepares and distributes resident bills for chargeable maintenance work or billable materials and notifies Accounting Department of account adjustments.4. Prepares lease with related documents.5. Maintains resident files and current resident listing; tracks late rent payments and notification letters.6. Assists with lock-outs, keys and letters to residents. Assists residents with rent rebate and welfare form submission. Ensures compliance with Authority policies.7. Receives and processes resident rent payments deposited in drop boxes or mailed to the main office. Adds check receipts and completes rent tally.8. Responsible for making safe, fair and sound decisions in the absence of the Housing Administrator. Assists with supervision and training of part time and seasonal help. Maintains a cooperative working relationship with other outside agencies. Gives support to residents' organization.9. Performs additional duties and tasks as requested. PHYSICAL REQUIREMENTS: While performing duties of this job, the employee is regularly required to talk or hear. The position is very active and requires standing, walking, sitting, and bending on a regular basis. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. WORK ENVIRONMENT: The Housing Specialist spends a majority of their time in an office environment. This position will be expected to frequently be visible throughout the property and grounds, and therefore may be exposed to outdoor conditions. EXPECTED HOURS OF WORK: 37.5 hours per week. After hours as needed. TRAVEL REQUIREMENTS: The Housing Specialist may have to travel to different facilities and locations. EEO STATEMENT: Lancaster City Housing Authority is an equal opportunity employer. OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.Job Type: Full-timeBenefits: Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insuranceSchedule: 8 hour shift Monday to FridayWork Location: One location

Keywords: Lancaster City Housing Authority, Lancaster , Housing Specialist, Other , Lancaster, Pennsylvania

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