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Financial Counselor

Company: Orthopedic Associates of Lancaster
Location: Lancaster
Posted on: November 20, 2022

Job Description:

Lines of Responsibility: Chain of command for the individual is the Database/CDM Manager, NPSC Administrator and NPSC Executive Committee.

Salary Range: Salary range commensurate with experience, included with primary job responsibilities.

Classification: Status of the job as defined by Orthopedic Associates of Lancaster and North Pointe Surgery Center as a Non-exempt, full-time position.

Location: Lebanon, PA

Job Summary:

The Financial Counselor is responsible for depositing all cash received to the bank utilized by the surgery center; verifying patient insurance eligibility and benefits; and communicating expected patient responsibility to all patients.

Primary Responsibilities:
1. Promotes the mission, vision, and values of the organization.
2. Verification of all insurance policies for scheduled cases
3. Accurate completion of estimated patient responsibility notification (PRL)
4. Communicate estimated responsibility to patients either verbally or in written form (PRL) based on timing of surgical case
5. Provides patients with information on and assist with application to Care Credit
6. Provides information to patients on how to set up autopayments through the Lock Box and Fulton Financial website
7. Ensure authorization and precertification is obtained and accurately documented in software system for each surgical case
8. Verification and accurate documentation of the patients' co-payment, deductible, and co-insurance
9. Accurately document patient responsibilities in the software system at time of initial verification and completion of PRL
10. Reverification of next day's cases to ensure current coverage; any changes in patient responsibility; confirmation of necessary authorizations
11. Takes bank deposit to branch daily
12. Scans all checks received into remote software
13. Provides daily reports to Business Office Manager of all checks scanned and money deposited
14. Re-deposits returned checks within the allowable timeframe
16. Prepares ABN as necessary and provides it to the Registration Staff
17. Other duties as assigned and necessary

COVID-19 Vaccine Mandate:

Due to the CMS rule for healthcare employees, and specifically for employees of NPSC, OAL Realty, and some employees of OAL, OAL now has a COVID-19 vaccine mandate in place.

Qualifications (Required):

High school diploma or GED required

Qualifications (Preferred):

Prior experience in a medical office setting
Certification/Diploma from a vocational school or business school

Working Conditions/Physical Requirements:
Occasional exposure to blood and body fluids, communicable diseases, chemicals, radiation, and repetitive motions
Physical demand requirements are in excess of those for sedentary work
Corrected vision and hearing to within normal range

Travel Requirement: Position requires flexibility to travel between all North Pointe Surgery Center locations when required and necessary.

OAL and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state, or local law. OAL and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.

EEO is the Law.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the number below.

For accommodation requests, please contact Human Resources at


Keywords: Orthopedic Associates of Lancaster, Lancaster , Financial Counselor, Other , Lancaster, Pennsylvania

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