Personal Banker
Company: S&T Bank
Location: Lancaster
Posted on: May 16, 2022
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Job Description:
Oregon Pike: 1683 Oregon Pike, Lancaster PA 17601
Work Days and Expected Hours:
Monday - Friday: 8:30 am - 6:00 pm
Saturday: 9:00 am - 12:00 pm
(Must be flexible around branch hours)
Function: Profiles customers to determine financial services needs
and refers customers to other Line of Business when appropriate.
Opens loan and deposit accounts. Responsible for achieving
individual goals including loan and deposit production and other
sales goals as assigned by Retail Leadership Team and / or Branch
Manager.
a. Completion of the Personal Banker training as assigned by
Consumer Bank Training
b. Demonstration of product knowledge, sales aptitude and service
expectations in a successful manner.
Profile customers to determine and recommend appropriate S&T
loan and deposit products.
Completes FOR LIFE Sales process and customer focused conversation
with each customer, document notes in FOR LIFE guides.
Prepares loan applications using LOS software and coordinates loan
document preparation.
Opens new deposit accounts and produces signature cards,
certificates of deposit and other deposit documents.
Uses a combination of FOR LIFE skills, product knowledge, and
knowledge of policies and procedures to suggest additional bank
services such as other loan accounts, deposit services, and
insurance products. Makes referrals to the Mortgage, Wealth
Management, Financial Services, Business Banking, Elavon, Elan,
Private Banking. Evergreen, Deluxe, etc.
Follows up on loans and deposit accounts opened and corrects
deficiencies or document exceptions.
Complete Tableau campaign calls on new and existing customers to
generate new business.
May assist branch management in coaching staff regarding FOR LIFE
Sales expectations.
Maintains a good working relationship with bank employees in other
departments and business lines. Demonstrates strong interpersonal
skills with the ability to work independently, as well as motivated
to work as a team player to contribute to the success of the branch
and in turn, the organization.
Requires S.A.F.E. Act certification. Proof of registration with the
registry and verification of a unique identifier as established
under the guidelines of the S.A.F.E. Act is required upon hire
and/or must be obtained prior to performing the duties of a
Mortgage Loan Originator, as defined by the Act. This registration
must be maintained annually in accordance with the S.A.F.E.
Act.
Physical Demands
Operates a keypad device: 70% of the day; operates electronic
equipment: 10% of the day; operates office equipment: 10% of the
day. Standing is required 2 hours per day in a straight position.
Sitting is required 5 hours per day in a leaning position.
Routinely lifts up to 10 lbs., 2 times per day. Maximum lift is 20
lbs., one time per day. Must be able to occasionally lift and/or
move up to 50 lbs. Use of manual dexterity skills for typing and
data entry up to 40% of the business day. Specific vision
requirements include close vision of 18"-20" for computer work.
Reasonable accommodations may be made to enable individuals with
disabilities to perform essential functions.
Keywords: S&T Bank, Lancaster , Personal Banker, Other , Lancaster, Pennsylvania
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