Coverage Coordinator

Company: Community Services Group, Inc.
Location: Lancaster
Posted on: January 9, 2022

Job Description:

Join Community Services Group (CSG), a Certified B Corporation, as a Coverage Coordinator for our Adult Intellectual & Developmental Disabilities (IDD) Community Home Services in Mountville, PA (Lancaster County) and find meaning in your work every day. Hiring immediately for this position.This position offers:

• $16.50/hour.
• Full-Time (40 hours/week) Generally Monday to Friday hours with flexibility to work evenings and weekends as needed.
• Great opportunity to grow your career at one of the largest human services providers in PA.As a Coverage Coordinator, you will perform a wide variety of functions related to coordinating coverage and scheduling of staff in residential locations as well as be responsible to manage scheduling in a cost effective and efficient manner. You will also:
  • Coordinate and assist with the scheduling of direct support professionals with program supervisors. In the absence of a program supervisor the you will assume primary responsibility for coordinating coverage.
  • Communicate the schedules of direct support professionals to supervisors and managers. Ensure that time off requests are communicated and reflected on schedules.
  • Monitor staffing vacancies and PTO coverage and call off needs on a daily basis through established systems.
  • Determine coverage priorities in conjunction with program managers, and manages staff vacancies.
  • Train new supervisors on CSG policies and practices related to residential staffing and coverage.
  • Organize and maintain various schedules, including documenting, updating, and logging schedules and staff availability using established systems. Maintain and update contact information.
    • May provide direct coverage as requested.
    • Respond to coverage cancellations and employee absences and makes prompt revisions to schedules as they are needed.
    • Resolve urgent and immediate requests and/or schedule discrepancies with direct support professionals and their supervisors.
    • Monitor and reduce the use of overtime when scheduling direct support professionals.
    • Travel to group locations and/or other locations to attend administrative and program meetings as needed.
    • Consult with the program director regarding the general function of the locations i.e. staff vacancies/coverage needs, long-range concerns and special program needs. Must be familiar with training requirements of staff prior to being scheduled, supervision levels at each location, etc.
    • Performs other duties as directed.CSG offers Health Insurance & Benefits including:
      • Medical, Dental, Prescription, Vision & Life Insurance - Available for employees, spouses and domestic partners who qualify.
      • Generous Paid Time Off & Other Paid Leave.
      • Extensive paid training.
      • Career Development Opportunities.
      • Wellness Programs and Reimbursement.
      • Up-to-date, user friendly technology and in-house IT support.
      • 401K with employer match, Tuition Assistance & More!Qualifications:
        • High School Diploma or equivalency.
        • Familiarity with scheduling systems and managing schedules.
        • Understanding of residential services in the human services field is helpful.
        • Ability to work flexible hours to meet program's needs.
        • Have a valid driver's license, good driving record, and access to a reliable vehicle to attend training, meetings, and to provide direct coverage as requested.
        • Ability to obtain clearances as defined by regulations.Become a valued member of the CSG Team. Together, we can do great things!To APPLY or learn more about this and all open positions at CSG, please visit csgonline.org/jobs.Like other healthcare organizations, we provide essential services to individuals and we will continue to serve and to hire during the COVID-19 pandemic while providing a safe and stable work environment for our team.Community Services Group is proud to be an Equal Opportunity Employer supporting Workforce Diversity.CSG320IDD

Keywords: Community Services Group, Inc., Lancaster , Coverage Coordinator, Other , Lancaster, Pennsylvania