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Team Members

Company: Long John Silver's - Cross Country Ventures
Location: Lancaster
Posted on: January 9, 2022

Job Description:

We offer opportunities for advancement, 401K, paid vacation, full and part time hours and flexibility in schedule. If you are looking for a job that can become a career, please apply today.
Job Scope:A Team Member is responsible for taking care of all customers, dine in, carryout, and drive through, by taking orders in a courteous manner. They also are responsible for cooking products to restaurant specifications, and ensuring all products are prepared and served in a food safe manner. A successful Team Member has the ability and willingness to be cross trained for multiple tasks in the restaurant allowing us to serve our customers the best food in a clean and friendly environment. Team Members report to members of the Management Team.
Core Responsibilities:

  • Follows all operational standards for Food Safety
  • Completes all order taking processes in a friendly manner
  • Responds to customer concerns using BAM (Believe, Apologize, Make it Right)
  • Reports to work in a complete uniform and follows all grooming standards
  • Reports for work on time and as scheduled
  • Treats all team members and customers with courtesy and respect
  • Cashiers follow all cash handling policies
  • Cooks wear all safety gear and follow procedures to maintain a safe environment at all times
  • Completes all assigned tasks, including prep work, cleaning tasks, opening and closing duties
  • Maintains equipment, facility, and grounds as assigned
  • Cooks follow all cooking/serving food handling procedures
  • Follows all safety and security procedures
  • Stocks work stations as necessary, assists others with tasks as requested
  • Engages with customers and ensures a positive dining experience.
  • Communicates concerns to Restaurant Management Team
  • Responds to the Voice of the Customer results and focuses on areas of improvement
    Personal Requirements:
    • Ability to work flexible hours
    • Work in a fast-paced environment
    • Work effectively and efficiently in a team
    • Repetitive use of hands and arms
    • Strong work ethic and reliability
    • Good Communication Skills
    • Occasionally lifting of up to 40 pounds
    • Standing for long periods of time
      Minimum Requirements:
      • Minimum of 16 years old
      • Able to provide valid identification as required for hiring process.
      • Able to provide work permits as required

        Brand: Long John Silver's
        Address: 1403 Manheim Pike Lancaster, PA - 17603
        Property Description: 13-Lancaster
        Property Number: 31503

Keywords: Long John Silver's - Cross Country Ventures, Lancaster , Team Members, Other , Lancaster, Pennsylvania

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