Inside Sales Rep I

Company: Animal Health International, Inc.
Location: Lancaster
Posted on: June 1, 2021

Job Description:

Generate and increase sales through inbound and outbound telephone sales that meet and exceed budgeted expectations while handling inbound customer calls with professionalism, skill and expediency

Essential Duties and Responsibilities:

Responsibilities and essential job functions include but are not limited to the following:

• Transact all business in accordance to Animal Health International Inc.’s business code of ethics and conduct.
• Make regular outbound calls to assigned customers/territories and document in CRM
• Generate new and repeat sales by providing product and technical information to customers in a timely manner
• Identify customer requirements and expectations in order to recommend specific products and/or solutions
• Use appropriate selling tactics such as up-selling and cross-selling when needed
• Present, price, credit, and terms in accordance with standard procedures and customer profitability profiles
• Accurately process customer transactions such as orders, quotes, returns, etc.
• Travel to assigned territory as needed to further develop relationship and build rapport with new and existing customers
• Educate customers about product features and benefits to grow sales and improve customer satisfaction
• Monitor scheduled shipment dates to ensure timely delivery
• Remain current on consumer preferences, changes in local codes, and product developments by attending sales meetings, manufacturer trainings, trade shows and/or reading trade journals
• Identify trends in customer satisfaction or dissatisfaction
• Promote teamwork and a positive attitude

Other Duties/Responsibilities:

• As Assigned

Knowledge, Skill and Ability:

• Strong customer service skills
• Working knowledge of sales
• Problem solving and analytic sales
• Self-Motivated
• Strong verbal and written communication skills
• Energetic and passionate
• Accuracy and attention to detail
• Computer skills, including MS Office

 Education or Formal Training:

• High school diploma is required
• Bachelor’s degree in an Animal Health related field and/or sales and Marketing is preferred

 Experience:

• Knowledge of company products through previous animal health care and/or sales experience is preferred
• Novice in program sales, prospecting and/or account management skills

 Environment:

Material and Equipment Directly Used:

• Computer, including MS Office and other software
• General Office Equipment

 Working Environment/Physical Activities:

• Stationary position 75% of the time
• Move up to 30 lbs.
• Less than 10% travel and as required

 Positions Reporting to This Position:

• None

What's In It For You:

We provide competitive benefits, unique incentive programs and rewards for our eligible employees:

• Full Medical, Dental, and Vision benefits and an integrated Wellness Program.
• 401(k) Match Retirement Savings Plan.
• Employee Stock Purchase Plan (ESPP).
• Paid Time Off (PTO).
• Holiday Pay & Floating Holidays.
• Volunteer Time Off (VTO).
• Educational Assistance Program (Tuition Reimbursement).
• Full Paid Paternity and Adoption Leave.
• LifeWorks (Employee Assistance Program).
• Company-Paid Short-Term Disability.
• Patterson Perks Program.

Please click here  for an overview of benefits offered!

An Equal Opportunity Employer

As a people-first company, Patterson promotes a culture that embodies and celebrates diversity and inclusivity. We believe our employees’ unique experiences and differences are what strengthen us and drive our success. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status.

We are Patterson. We welcome you.

Keywords: Animal Health International, Inc., Lancaster , Inside Sales Rep I, Other , Lancaster, Pennsylvania