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MUSCP - External Affairs and Strategic Engagement Manager (Lancaster, SC)

Company: Medical University of South Carolina
Location: Lancaster
Posted on: September 13, 2020

Job Description:

MUSCP - External Affairs and Strategic Engagement Manager (Lancaster, SC) Apply now Job no: 518118

Entity: MUSC Physicians

Department: Bu/Corporate

Sub Department: UMA11-001-DPT/Executive Office

Work type: Full-Time

Employee Type: MUSCP - Staff

Location: Lancaster, SC

Categories: Marketing

Pay scale: MUSCP-G14: $54,522.21 - $92,812.51 (min - max)

Scheduled Work Hours/Shift:  Monday - Friday 8:00am-5:00pm

Job Summary/Purpose:  Working in concert with the MUSC Lancaster Division CEO, this position will be responsible for relationship management of key external stakeholders in the Lancaster and Chester area. Maintain existing relationships with stakeholders to ensure success of collaborations; identify and build new relationships with key external stakeholders to establish unique collaborations and partnerships. Serve as the primary point of contact and representative of MUSC for external stakeholders. Oversee and foster long-term relationships with the portfolio of assigned stakeholders. External stakeholders could include chambers of commerce, economic development organizations, local governments and municipalities, employers, higher education organizations, health care entities, foundations, non-profits, individuals, donors, and existing partners.

Minimum Training and Education:  A bachelor’s degree and 7-10 years of relevant experience in marketing, business development, and community engagement preferably in the healthcare industry. A degree in business, marketing, public relations, or communications is preferred, but not required. Work experience in the industry, or the private sector, and/or an MBA or MHA is preferred, but not required.

Additional Knowledge and Skills: Strong interpersonal and stakeholder management skills; excellent verbal and written communications skills; diplomatic, balanced approach to business; strong negotiation, listening, and presentation skills; advanced analytical and critical thinking skills. Candidate must be able to multi-task, prioritize, and navigate challenging situations and recognize opportunities. Experience with a customer relationship management (CRM) database tool as well as advanced PowerPoint and other Microsoft Office suite skills. Attendance at some early morning and evening meetings/events will be required.

Degree of Supervision: This person is under the direct supervision provided by the Director of External Affairs, who oversees the MUSC Office of External Affairs. This individual will have a dotted reporting relationship to the MUSC Health Lancaster Division CEO.

Job Duties/Responsibilities:

Understand and master the MUSC enterprise to connect external stakeholders to appropriate resources.

Works to develop/maintain/deepen relationships with key business leaders, community based organizations (CBOs) and providers.

Identify and conduct research on external stakeholders and potential partners.

Create and maintain a regional relationship/stakeholder map.

Maintain and refresh MUSC’s external affairs strategy for the region on a biannual basis.

Identify and develop new relationships, collaborations, philanthropic and partnership opportunities.

Identify and progress areas of improvement with existing external stakeholders.

Manage and solve challenges with stakeholders as well as related internal challenges with ability to escalate as needed.

Maintain relationship management database, which includes forecasting key progress points and metrics.

Interact and coordinate with the partner and internal stakeholders as needed; aid in operationalization of collaborations and partnerships.

Meet deadlines and ensure the timely delivery of work products.

Prepare reports on status of external stakeholders; brief, communicate, and prepare the Director of External Affairs and other members of leadership team on progress.

Assist in the development of new partnerships including innovative business models and new ways of interfacing with external entities.

Build, maintain, and enhance long-lasting relationships with external stakeholders.

Represent MUSC at community and business events which will require public speaking and strong leadership skills.

Physical Requirements: Continuous requirements are to perform job functions while standing, walking and sitting. Ability to bend at the waist, kneel, climb stairs, reach in all directions, fully use both hands and legs, possess good finger dexterity, perform repetitive motions with hands/wrists/elbows and shoulders, reach in all directions. Ability to be qualified physically for respirator use, initially and as required. Maintain 20/40 vision corrected, see and recognize objects close at hand and at a distance, work in a latex safe environment and work indoors. Frequently lift, lower, push and pull and/or carry objects weighing 25 lbs (+/-) unassisted, exert up to 25 lbs of force, lift from 36" to overhead 25 lbs. Infrequently work in dusty areas and confined/cramped spaces.

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Opening date: 28 Oct 2019 Eastern Daylight Time

Applications close:

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Keywords: Medical University of South Carolina, Lancaster , MUSCP - External Affairs and Strategic Engagement Manager (Lancaster, SC), Other , Lancaster, Pennsylvania

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