System Administrator
Company: Synergy ECP
Location: Simpsonville
Posted on: April 1, 2026
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Job Description:
Founded in 2007 and headquartered in Columbia, Maryland, Synergy
ECP is a leading provider of cybersecurity, software and systems
engineering and IT services to the U.S. intelligence and defense
communities. The company leverages its expertise in data transport
solutions, software and systems engineering, and other solutions to
deliver critical and innovative capabilities to high-level decision
makers that enhance our nation’s security. In an ultra-competitive
environment, Synergy ECP has thrived by adhering to our name,
making sure excellence is displayed by our Employees, to our
Customers and by Improving Performance (ECP). It’s what sets us
apart, enabling us to be an autonomous yet agile business that
delivers huge results - showing we’re ready to meet our customers’
evolving demands. Synergy ECP has earned a client list that
includes numerous Fortune 100 companies, in addition to multiple
branches of the US government and military services. Synergy ECP is
an equal opportunity employer and considers qualified applicants
for employment without regard to race, color, creed, religion,
national origin, sex, sexual orientation, gender identity and
expression, age, disability, veteran status, or any other protected
class. Synergy ECP is looking for a Deputy Program Manager for a
contract located in Columbia, MD Clearance Required: TS/SCI w/
Polygraph Provides support for implementation, troubleshooting and
maintenance of information Technology (IT) systems. Manages IT
system infrastructure and any processes related to these systems.
Provides support to IT systems including day-to-day operations,
monitoring and problem resolution for all of the
client/server/storage/network devices, mobile devices, etc.
Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem
identification, diagnosis and resolution of problems. Provides
support for the escalation and communication of status to agency
management and internal customers. Provides support for the
dispatch system and hardware problems and remains involved in the
resolution process. Configures and manages UNIX, Linux and Windows
operating systems and installs/loads operating system software,
troubleshoots, maintains integrity and configures network
components along with implementing operating systems enhancements
to improve reliability and performance. Provide support for
implementation, troubleshooting and maintenance of IT systems
Yes/No Provide configuration management, implementation, and
sustainment of compliance with applicable system security controls.
Provide support to IT systems including day-to-day operations,
monitoring and problem resolution for all of the
client/server/storage/network devices, mobile devices, etc.
Implement IAVA security patches and insure patch status is recorded
in appropriate systems of record. Provide support for the
escalation and communication of status to agency management and
internal customers Optimize system operations and resource
utilization, and perform system capacity analysis and planning
Provide in-depth experience in trouble-shooting IT systems Provide
detailed analysis and feedback to agency management and internal
customers for escalated tickets Provide support for the dispatch
system and hardware problems and remains involved in the resolution
process Configure and manage UNIX, Linux and Windows (or other
applicable) operating systems and installs/loads operating system
software, troubleshoot, maintain integrity of and configure network
components, along with implementing operating systems enhancements
to improve reliability and performance Yes/No Communicate and
coordinate with the Information System Security Officer (ISSO) and
Information System Owner (ISO) regarding system changes as part of
the Change and Configuration Management Process Support the ISO by
completing required milestones of Plan of Action & Milestones
(POA&M) as directed and coordinate completion status with the
ISSO to reflect status within the Source System of Record for
Security Authorizations Ensure IT Assets remain compliant with
Identity & Access Control Management (ICAM) policy. Provide Tier 2
(Escalation) problem identification, diagnosis and resolution of
problems Requirements Bachelor’s degree in a technical discipline
from an accredited college or university is required. Four (4)
years of additional SA experience may be substituted for a
bachelor’s degree. Ten (10) years’ experience as a SA in programs
and contracts of similar scope, type, and complexity is required.
Four (4) years of experience with Service Management (ITSM) is
required. Requires DoD 8570 compliance Information Assurance
Technical (IAT) Level II certification.
Keywords: Synergy ECP, Lancaster , System Administrator, IT / Software / Systems , Simpsonville, Pennsylvania
