Information Technology Technician
Company: Commonwealth of Pennsylvania
Location: Lancaster
Posted on: April 28, 2024
Job Description:
THE POSITION
Are you looking for a great opportunity to utilize your information
technology (IT) experience and knowledge? The Pennsylvania State
Police is seeking an Information Technology Technician to
troubleshoot and resolve technical issues with Commonwealth IT
devices, systems, and services. If this opportunity aligns with
your skills and interests, we encourage you to submit your
application today!
DESCRIPTION OF WORK
As a Information Technology Technician, you will ensure the
maintenance, operability, and inventory control of troop
communications equipment, including telephone, radio, and IT.
Duties of the position include diagnosing, troubleshooting, and
resolving IT hardware and software problems, as well as identifying
needs relative to desktop computers, laptops, associated peripheral
hardware, and software.
In this role, you will serve as the liaison between troop
personnel, operations, and centralized technical staff for all
troop matters pertaining to telecommunications and IT. In addition,
you may be assigned to perform these duties within neighboring
troops as needed.
Work Schedule and Additional Information:
- Full-time employment
- Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a
30-minute lunch.
- Salary:In some cases, the starting salary may be
non-negotiable.
- You will receive further communication regarding this position
via email. Check your email, including spam/junk folders, for these
notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS Minimum Experience and Training Requirements:
- Two years of experience providing IT support services involving
hardware and software installation, operation, and maintenance;
or
- One year of experience providing IT support services involving
hardware and software installation, operation, and maintenance and
completion of a one-year apprenticeship in the IT technical support
field; or
- One year of experience as an IT Help Desk Technician
(commonwealth title); or
- An associate degree in an IT field; or
- An equivalent combination of experience and training.
Other Requirements:
- You must be able to obtain an active Commonwealth Law
Enforcement Assistance Network (CLEAN) certification issued by the
Pennsylvania State Police within the probationary period and
maintain the same for the duration of employment in this job.
- You must meet the PA residency requirement. For more
information on ways to meet PA residency requirements, follow the
link and click on Residency.
- You must be able to perform essential job functions. Legal
Requirement:
- You must pass criminal history and background investigations.
How to Apply:
- Resumes, cover letters, and similar documents will not be
reviewed, and the information contained therein will not be
considered for the purposes of determining your eligibility for the
position. Information to support your eligibility for the position
must be provided on the application (i.e., relevant, detailed
experience/education).
- If you are claiming education in your answers to the
supplemental application questions, you must attach a copy of your
college transcripts for your claim to be accepted toward meeting
the minimum requirements. Unofficial transcripts are
acceptable.
- Your application must be submitted by the posting closing date.
Late applications and other required materials will not be
accepted.
- Failure to comply with the above application requirements may
eliminate you from consideration for this position. Veterans:
- Pennsylvania law (51 Pa. C.S. *7103) provides employment
preference for qualified veterans for appointment to many state and
local government jobs. To learn more about employment preferences
for veterans, go to
www.employment.pa.gov/Additional%20Info/Pages/default.aspx and
click the Veterans' Preference tab or contact us at
ra-cs-vetpreference@pa.gov. Telecommunications Relay Service (TRS):
- 711 (hearing and speech disabilities or other individuals). If
you are contacted for an interview and need accommodations due to a
disability, please discuss your request for accommodations with the
interviewer in advance of your interview date. The Commonwealth is
an equal employment opportunity employer and is committed to a
diverse workforce. The Commonwealth values inclusion as we seek to
recruit, develop, and retain the most qualified people to serve the
citizens of Pennsylvania. The Commonwealth does not discriminate on
the basis of race, color, religious creed, ancestry, union
membership, age, gender, sexual orientation, gender identity or
expression, national origin, AIDS or HIV status, disability, or any
other categories protected by applicable federal or state law. All
diverse candidates are encouraged to apply. EXAMINATION INFORMATION
- Completing the application, including all supplemental
questions, serves as your exam for this position. No additional
exam is required at a test center (also referred to as a written
exam).
- Your score is based on the detailed information you provide on
your application and in response to the supplemental
questions.
- Your score is valid for this specific posting only.
- You must provide complete and accurate information or:
- your score may be lower than deserved.
- you may be disqualified.
- You may only apply/test once for this posting.
- Your results will be provided via email.
Keywords: Commonwealth of Pennsylvania, Lancaster , Information Technology Technician, IT / Software / Systems , Lancaster, Pennsylvania
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