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Bell/Valet

Company: Marriott Lancaster at Penn Square
Location: Lancaster
Posted on: November 11, 2019

Job Description:

Description You're naturally friendly and helpful, happiest on the move, and ever alert to what needs doing. Talking with people from all over energizes you. And with an aim to please, you thoughtfully offer guests helpful tips while opening doors, whisking away luggage, and holding pet leads as guests get settled. You know the hotel and surrounding area by heart and the best routes for getting passengers safely to their destination. You take great care and pride in your work, which guests immediately recognize and reward. Interstate's Bell Staff and Driver position may be a great way for you to earn your potential. As Bell Staff and Driver, you will - Extend a genuine, friendly welcome to arriving guests. Help with doors and luggage, guiding guests to the front desk, assisting guests to their rooms, and offering tips about the property and room amenities. - Help guests with special requests, room deliveries, and transportation arrangements when the need arises. Tidy the lobby and public areas when you see something out of place, reporting any repair or maintenance needs. - Transport guests safely to and from the property, carefully handling luggage. - Respond helpfully to guest questions about the property, getting around and nearby happenings. - Help make sure the hotel vehicle is clean, full of gas, and ready to go, noting any malfunction at the first sign. Fundamentals High school education or equivalent experience is required, with prior customer service experience helpful. A Chauffer's License is helpful but not required; however, you must possess an excellent driving record, verified by Motor Vehicle Administration report. The ability to skillfully drive all vehicle speed shifts for vans, limousines and automobiles is required. The ability to communicate effectively and graciously in English is essential. This position requires full mobility, lifting up to 50 pounds and pushing or pulling a luggage cart up to 200 pounds. Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Click here and here to navigate to the 'EEO is the Law ' poster and supplement. If you need accommodation for any part of the employment process because of a medical condition or disability, please call ************** or email *********************************** with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply. Requirements About Us Interstate Hotels & Resorts is the leading global hotel management company. Hotel owners, developers and guests discover the Interstate difference in our nearly 430 hotels, resorts and conference centers with over 76,000 rooms located throughout the United States and around the globe. Our rich history spanning 55 years of innovation, consistency and success is unmatched in the hospitality industry, making Interstate the preferred hotel management company of major global brands. It also allows our associates to consistently deliver results for real estate investors, ownership groups, publicly-traded REITs, privately held companies, and private equity funds today and in the bright future to come.

Keywords: Marriott Lancaster at Penn Square, Lancaster , Bell/Valet, Hospitality & Tourism , Lancaster, Pennsylvania

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