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PT Host/Hostess

Company: Steinman Communications
Location: Lancaster
Posted on: February 15, 2019

Job Description:

PART-TIME HOST/HOSTESS The Pressroom Restaurant & Bar, located in beautiful & historic downtown Lancaster is seeking an experienced--Part Time--Host--to join its creative team. Job Summary: The Host--oversees the customer flow in the dining room ensuring a positive guest experience.-- The Hostess ensures the guests feel welcomed and that every guest who leaves the Pressroom Restaurant is satisfied. Essential Job Functions: Ensures positive guest experience in the dining room.-- Responds to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests.Performs the following tasks for a positive dining experience:-- greeting and farewell, seating, reservation system, coat assistance, etc---Ensures that the dining area is properly set and clean at all times.Assigns server sections and makes changes with the staff as needed to accommodate guest reservations.Fills in where needed to ensure guest service standards and efficient operations exceed customer expectations.Assigns a staff member to check the ladies and men's restrooms each evening to ensure that the floor and counter is clear of debris.Assists and works with the management team to enhance the goals of The Pressroom Restaurant on a daily basis.Performs other related duties and functions as required. Qualifications: Must be 18 years of age and have high school diploma and minimum one-year experience in the service or hospitality industry.Must have the ability maintain a professional and friendly demeanor while multitasking in a fast paced work environment.Must be customer focused with excellent communication and organizational skills.Ability to comprehend and take direction from management and ask questions if needed. The Pressroom Restaurant and Bar is a brand of the parent company, Steinman Communications. Join us on our "Journey to the Future" by applying--for this exciting opportunity today by clicking APPLY NOW above. Restaurant & Food Service, Keywords: Host / Hostess

Keywords: Steinman Communications, Lancaster , PT Host/Hostess, Hospitality & Tourism , Lancaster, Pennsylvania

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