Supervisor/Assistant Manager
Company: Mub Inc
Location: Ashburn
Posted on: April 3, 2026
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Job Description:
Job Description Job Description Asst Manager at Washington
Dulles International Airport Terminal A Business Hours (6am TO 11
PM) A restaurant supervisor is responsible for overseeing the daily
operations of a restaurant, ensuring excellent customer service by
managing staff schedules, resolving complaints, monitoring food
quality, and maintaining adherence to service standards, all while
upholding a high level of cleanliness and operational efficiency;
essentially acting as a leader on the floor to guarantee a positive
dining experience for guests. Key responsibilities of a restaurant
supervisor: - Staff Management: - - Supervise servers, bussers, and
other dining room staff, assigning tasks and ensuring proper
execution of service protocols. - - Train new employees on
restaurant procedures, food and beverage knowledge, and customer
service standards. - - Monitor staff performance, provide feedback,
and address any issues. - - Create and manage employee schedules to
optimize staffing levels during peak hours. - Customer Service: - -
Respond promptly to customer complaints, addressing concerns and
finding solutions to ensure satisfaction. - - Actively observe
dining room to anticipate customer needs and provide attentive
service. - - Foster a positive and welcoming atmosphere for guests.
- Operational Oversight: - - Monitor food quality and presentation
to ensure consistency with restaurant standards. - - Manage
inventory levels of food and beverage supplies, placing orders as
needed. - - Ensure compliance with health and safety regulations,
including food handling practices. - - Maintain cleanliness and
organization of the dining area. - Financial Management: - - Track
sales and labor costs to identify areas for improvement. - -
Monitor and control expenses to maintain profitability. - - Analyze
sales data to identify trends and make informed decisions. Required
skills for a restaurant supervisor: - Excellent communication
skills: Ability to effectively interact with customers, staff, and
management - Leadership qualities: Capability to motivate and guide
a team to achieve goals - Organizational skills: Efficiently
managing multiple tasks and priorities in a fast-paced environment
- Problem-solving abilities: Quickly identifying and resolving
issues related to service or operations - Attention to detail:
Ensuring consistency in quality and presentation of food and
service - Knowledge of restaurant operations: Understanding of
standard procedures, menu items, and POS systems
Keywords: Mub Inc, Lancaster , Supervisor/Assistant Manager, Hospitality & Tourism , Ashburn, Pennsylvania
