Supervisor Pharmacy Applications

Company: Penn Medicine Lancaster General Health
Location: Lancaster
Posted on: September 14, 2020

Job Description:

• This position is located in Lancaster, Pa HOURS: Full Time- Day Shift with occasional evenings and weekends SUMMARY: This supervisor role is dual responsible for supervisory and application analyst duties, leadership and management of the pharmacy application teams to meet department, customer and organizational computing needs by implementing new components and ensuring the operational readiness all components. Responsibilities will include the Information Services Willow, Beacon and IT supported pharmacy applications teams such as Pyxis. This position is considered a working supervisor with joint supervisory/management and application analyst duties. ESSENTIAL FUNCTIONS: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:
  • Directly supervises Pharmacy application teams to ensure maximum efficiency.
  • Responsible for the day-to-day operations of employees within the team including removing of roadblocks and giving direction on projects and work.
  • Responsible for directing the work and goals of individual team members including capacity planning.
  • Identifies indicators of appropriate utilization and performance by evaluating data trends.
  • Reviews/assesses skill sets of direct reports, identifies skill gaps/deficiencies and develops appropriate training plans to meet customer expectations and departmental goals.
  • Identifies problem root cause to eliminate future instances.
  • Uses problem resolution to develop new standards to improve operations.
  • Prioritizes problem and service requests based on impact to patient care, government regulations and business functions.
  • Ensures the effective installation and testing of major and minor upgrades.
  • Plan for new needs in order to support application or other technology implementations.
  • System and project support duties may be included as part of the responsibilities of this supervisor role.
  • Ensures adherence to all change control policies and procedures to create repeatable and predictable results.
  • Other application analyst duties as assigned or to meet resource needs.
  • Understands vendor maintenance renewal schedule and content of vendor agreements and contracts. Assists in maintenance and contract renewal.
  • Assists in feedback and output as it relates to audit comments and recommendations.
  • Assures supporting documentation is up to date and periodically reviewed for completeness.
  • Input is considered for hiring of new staff.
  • Attend reoccurring meetings as agreed upon by Manager.
  • Other duties as assigned.

Keywords: Penn Medicine Lancaster General Health, Lancaster , Supervisor Pharmacy Applications, Healthcare , Lancaster, Pennsylvania