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Clinical Assistant - The Heart Group (Full-time; 80 hours/2weeks; Monday-Friday)

Company: Lancaster General Health
Location: Lancaster
Posted on: March 22, 2020

Job Description:

CompanyThe Heart Group Of LG HealthCost Center1410 General CardiologySupervisory OrganizationHeart Group- Nursing SupportGradeG06SummaryATTENTION: Please be aware that, if you are an external applicant, you may need to complete an online assessment as part of the hiring process. This assessment will be sent to the e-mail address that you included in your application. Please note: Some e-mail accounts may receive the assessment e-mail in their junk/spam e-mail. This assessment must be completed within 5 days of receiving it. For more information regarding the assessment, please click HERE.HOURS: Monday-Friday; No weekends and no holidays; Must be available to work between the hours of 7:30am-6:00pm.POSITION SUMMARY: To provide clinical support services to patients in a providers office under the supervisor and direction of a provider and/or licensed nurse. Patient care includes care to patients in the following age groups: pediatric (8 to 12 years), adolescent (13 to 17 years), adult (18 to 64 years), and geriatric (over 64 years).ESSENTIAL FUNCTIONS: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

  • Greets and shows patients to exam rooms and prepares patient for visit with provider following established rooming standards.
  • Verifies patient information by interviewing patient to obtain pertinent medical information per department protocol. Accurately documents medical and social history and purpose of visit in the patient chart.
  • Prepares patients for exam by measuring vital signs, such as pulse rate, temperature, blood pressure, weight and height and accurately records information in patient chart.
  • Prepares and assists providers with various procedures, minor surgeries and other exams as designated by the provider.
  • Performs various tests and procedures upon the request of the provider including but not limited to hearing tests, EKGs, breathing treatments, vision screenings, phlebotomy, suture removal and collecting lab specimens.
  • Performs various front office responsibilities including but not limited to scheduling, registration, check in, check out and monitoring work queues.
  • Assures exam rooms are adequately supplied and cleaned after each patient visit. Maintains and cleans medical instruments and equipment after each procedure.
  • Assists with proactive outreach for patients requiring preventive and chronic disease services.
  • Performs care coordination activities among specialists and transitions of care to obtain all necessary patient information.
  • Assists in coordination of referrals, education and community resources.
  • Actively participates in performance improvement initiatives to improve overall patient experience and quality of care.
  • Participates in daily huddles with the provider.
  • Provides assistance to patients when entering and exiting the building.
  • Serves as a patient experience advocate by being a positive influence at all times when interacting with patients, visitors, and colleagues. Communicates with all patients, visitors, and colleagues in a professional manner while keeping customer service a top priority.
  • Handles all patient information in a confidential manner according to Lancaster General Health privacy and confidentiality policies and procedures.
  • Adheres to all Lancaster General Health policies and procedures.SECONDARY FUNCTIONS: The following duties are considered secondary to the primary duties listed above:
    • Performs various front office responsibilities as necessary.
    • Other duties as assigned.QUALIFICATIONS:
      • High School Diploma or equivalent
      • A Medical Assistant degree or certificate, certification as a Certified Nursing Assistant or previous work experience as a Patient Care Assistant or Medical Assistant.PREFERRED QUALIFICATIONS:
        • One (1) to two (2) years of clinical experience in a physicians office.Penn Medicine Lancaster General Health, at http://lancastergeneralhealth.org/LGH/ a member of the University of Pennsylvania Health System (Penn Medicine), at https://www.pennmedicine.org/ is a 631-licensed bed not-for-profit health system with a comprehensive network of care encompassing Lancaster General Hospital (LGH), Women & Babies Hospital and the Lancaster Rehabilitation Hospital (in partnership with Kindred Healthcare) . Our membership in Penn Medicine brings together the strengths of a world-renowned, not-for-profit academic medical center and a nationally recognized, not-for-profit community healthcare system.Outpatient services are provided at the Downtown Outpatient and Suburban Outpatient Pavilions, along with additional outpatient centers and Express and Urgent Care locations throughout the region. Lancaster General Health Physicians is a network of more than 300 primary-care and specialty physicians, at more than 40 offices throughout the region . Pennsylvania College of Health Sciences is a private, co-educational, Middle States-accredited four-year college offering a variety of associate and baccalaureate degree and certification programs in healthcare.A four time designated Magnet hospital for nursing excellence, Penn Medicine Lancaster General Health has been recognized regionally and nationally for clinical excellence and patient safety; and ranked nationally by U.S. News & World Report as one of the nations best hospitals in 2015-16 in three specialties. It is also one of only seven hospitals in the country with all of the following distinctions:5 Star Rating on Medicare.gov Hospital CompareHealthgrades Americas 50 Best Hospitals 2017 at https://www.healthgrades.com/hospital-directory/pennsylvania-pa/lancaster-general-hospital-hgst7169e6a6390100Leapfrog Hospital Safety Grade AUS News List of High Performing Hospitals at https://health.usnews.com/best-hospitals/area/pa/lancaster-general-hospital-6231120EOE Race/Color/Sex/Sexual Orientation/Gender Indentity/Disability/Vet

Keywords: Lancaster General Health, Lancaster , Clinical Assistant - The Heart Group (Full-time; 80 hours/2weeks; Monday-Friday), Healthcare , Lancaster, Pennsylvania

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