Retail Region Leader- CPA
Company: Truist Bank
Location: Lancaster
Posted on: April 1, 2026
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Job Description:
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accommodation. Send an email to Accessibility (accommodation
requests only; other inquiries won't receive a response). Regular
or Temporary: Regular Language Fluency: English (Required) Work
Shift: 1st shift (United States of America) Please review the
following job description: The Retail Region Leader is accountable
for the overall performance of a geographically-assigned large
Retail Community team that delivers on key sales productivity and
client service via the area and branch network. Establishes
consistent and purposeful communication across all leaders and
teams, fostering a workplace culture that enables teammates to
deliver superior client experience. Leads and influences leaders
and teams to exceed performance standards. Essential Duties and
Responsibilities Following is a summary of the essential functions
for this job. Other duties may be performed, both major and minor,
which are not mentioned below. Specific activities may change from
time to time. Responsible for leading and instilling the purpose,
mission and values within Regions’ retail and small business teams.
Responsible for the overall performance and readiness of retail and
small business teams with a focus on key productivity and growth
drivers which result in superior sales, service and operations.
Establishes consistent and purposeful communication, fostering a
workplace culture that enables teammates to deliver superior client
experience. Leads, coaches and manages teams to exceed performance
standards. Responsible for ensuring balanced financial performance
of Region and its assigned branch teams. (Assign appropriate levels
of financial performance for each of the branches within the
Region.) Manages key productivity and growth drivers with a focus
on driving superior sales, service and operations through the
consistent execution of core processes and established routines.
Manages the efficiency of Region’s retail distribution system
through involvement with profit planning (revenue enhancement and
expense control), personnel management, facilities management, and
product sales and service. For assigned branches, responsible for
reviewing monthly Average Balance Analysis, Detailed Income and
Expense and other management reports to ensure balanced financial
performance of branch teams in the following key performance areas.
Collaborates with Region President and Market Presidents and key
partners to deliver the community bank model via a one team
approach. Supports community growth and business growth across the
teams. Responsible for ensuring internal controls are maintained
with a proper emphasis on operational risks. Responsible for the
effective management of branch resources, including hiring,
on-boarding, engagement, development and retention. Responsible for
the appropriate oversight of expenses and management of all
operational, compliance, and risk activities. Qualifications
Required Qualifications: The requirements listed below are
representative of the knowledge, skill and/or ability required.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. Bachelor’s degree
or equivalent education and related training Ten years of financial
services experience Three years of leadership experience Strong
interpersonal, sales and relationship management skills Strong
written and verbal communication skills Demonstrated ability to
provide group leadership and to handle multiple priorities under
time constraints Sales execution and direct sales leadership
experience across large geographies/potentially multi-state.
Previous sales management experience in a financial services
environment. Preferred Qualifications: Master’s degree in Business,
Accounting, Finance or Banking, or equivalent experience Two years
of commercial banking experience Completion or enrollment in an
established management or career development program General
Description of Available Benefits for Eligible Employees of Truist
Financial Corporation: All regular teammates (not temporary or
contingent workers) working 20 hours or more per week are eligible
for benefits, though eligibility for specific benefits may be
determined by the division of Truist offering the position. Truist
offers medical, dental, vision, life insurance, disability,
accidental death and dismemberment, tax-preferred savings accounts,
and a 401k plan to teammates. Teammates also receive no less than
10 days of vacation (prorated based on date of hire and by
full-time or part-time status) during their first year of
employment, along with 10 sick days (also prorated), and paid
holidays. For more details on Truist’s generous benefit plans,
please visit our Benefits site . Depending on the position and
division, this job may also be eligible for Truist’s defined
benefit pension plan, restricted stock units, and/or a deferred
compensation plan. As you advance through the hiring process, you
will also learn more about the specific benefits available for any
non-temporary position for which you apply, based on full-time or
part-time status, position, and division of work. Truist is an
Equal Opportunity Employer that does not discriminate on the basis
of race, gender, color, religion, citizenship or national origin,
age, sexual orientation, gender identity, disability, veteran
status, or other classification protected by law. Truist is a Drug
Free Workplace. EEO is the Law E-Verify IER Right to Work
Keywords: Truist Bank, Lancaster , Retail Region Leader- CPA, Executive , Lancaster, Pennsylvania
