In-Park Services Director
Company: Six Flags America
Location: Bowie
Posted on: May 3, 2024
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Job Description:
Specific Duties and Responsibilities
Development of strategies and initiatives to maximize the financial
& operational performance.
Oversight of all operational functions related to the safe,
efficient, and effective operation of Food & Beverage, Retail,
Rentals, Purchasing, and Warehouse departments; as well as,
overseeing the operation of the Information Systems Department
Budgeting and maintenance of department operating expenses, labor,
revenue and cost of sales to include accurate monthly financial
forecasting.
Maintain guest satisfaction levels as relates to park cleanliness,
team member guest service, and efficient operations of every
revenue location.
Ensure Staffing & Training plans provide the support necessary to
consistently execute the Service Mantra - Friendly, Clean, Fast, &
Safe; while maximizing revenue opportunities.
Play a leadership role in the development, rollout, and execution
of new product, pricing, promotional strategies & sponsorship
opportunities.
Participate in long range planning for continued net profit growth
of the revenue departments.
Monitor guest feedback and provide recommendations to the Park
Management team to improve product offering and responsiveness to
service objectives.
Interface and support various Marketing, Administration,
Maintenance, Finance, and Corporate Partnerships initiatives to
ensure successful implementation of all special projects, events,
and programs.
Maintain and adhere to Six Flags standards and actively enforce all
park policies & procedures.
Build effective relationships throughout the Park & Corporate
management team to ensure the effective execution of the Park's
business plan and ensure company goals are met.
All other duties as deemed necessary by Senior Management.
Reporting Structure
Reports directly to the Park General Manager.
Dual reporting to the Corporate Directors of Food & Beverage,
Retail, Purchasing, and Information Systems
Skills and Qualifications
Minimum of six (6) years of progressive experience in theme park
management with a strong background in revenue related
disciplines.
Bachelor's degree in Business Administration or related field.
Should have demonstrated leadership in driving change relative to
the guest and team member experience.
Strong analytical skills to monitor and analyze market trends and
internal performance trends.
Must be able to demonstrate excellent written and oral
communication, mathematics, and interpersonal skills.
Must possess strong leadership and motivational skills.
Accounting/financial skills to effectively prepare and monitor
financial plans.
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Keywords: Six Flags America, Lancaster , In-Park Services Director, Executive , Bowie, Pennsylvania
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