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Account Manager

Company: Koble
Location: Lancaster
Posted on: May 27, 2023

Job Description:

Account Manager Job DescriptionWe are looking for an Account Manager to join our team and help us continue to deliver an excellent client experience as we help them build and grow their businesses. You will be responsible for managing and elevating client relationships, proactively handling account issues, and taking ownership of retention and upsell opportunities. About UsEagle Business Software is now Koble! For 30+ years Koble has been leading the way for small to medium-sized enterprises to manage and grow their businesses. Our customers make things happen - from manufacturing to equipment sales/services to distribution - and our team is passionate about working alongside them through ERP software and professional services to help them grow and flourish.Our culture is built on the foundation of Christian values and the conviction that the purpose of work is to bless others. We value service, teamwork, and community - we treat people with dignity and respect, which allows us to build strong partnerships with our customers, and to build an excellent work environment for our team members.Today we serve hundreds of businesses throughout US and Canada with a team of over sixty employees, and we're growing fast!LocationLancaster, PA -In this role you would be responsible for:

Being an advocate for the client and being their voice back to the Koble teamEstablishing and build strong working relationships with business leaders at all levels of our client organizationsSecuring annual subscription renewals and upsells for your book of business Responding to and helping direct client requests as well as identifying opportunities for training and growthMaking regular phone calls, emails and visit clients; occasionally attending trade shows and other industry events for relationship-building opportunities - -We are looking for someone who is:
Passionate about client successDiligent with research to identify where we might add more value to the client Attentive and responsive to client needsA good listener with strong interpersonal and written communication skills
Invested in team success, and eager to be a blessing to team members around themAdaptable and comfortable with ambiguity
Familiar with working in a business environment -Why Join Koble?
Join a cohesive and welcoming team culture that is focused on honoring God and helping people flourishFoster healthy professional relationships and further your careerContribute to helping businesses grow by putting ERP software to work -As a member of the Koble team, you'll receive:
Professional trainingCompetitive salaryhybrid working optionsHealth coverage option for individual and familyDental, vision, short-term and long-term disability options availableSIMPLE IRA plan -Powered by JazzHR

Keywords: Koble, Lancaster , Account Manager, Executive , Lancaster, Pennsylvania

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