Manager - Service Experience - Shops at Belmont Rack
Company: Nordstrom Inc.
Location: Lancaster
Posted on: May 25, 2023
Job Description:
Manager - Service Experience - Shops at Belmont Rack page is
loaded Manager - Service Experience - Shops at Belmont Rack Apply
locations Lancaster, PA time type Full time posted on Posted 20
Days Ago job requisition id R-544549 Job DescriptionAs a Service
Experience Manager, you'll wear many hats - you'll be a mentor,
your team's biggest fan, as well as a driver of business. -A day in
the life---
- Drive store volume through the support and education of Service
Experience initiatives such as the Nordstrom Rewards program and
the sale of gift cards
- Recruit, hire, train, develop and motivate your team - their
success is your success
- Support your team as they educate and assist employees on
tools, processes and systems that will enhance our customers'
shopping experience as well as increase sales
- Create a solid business plan that enables your team to work
together to meet service and sales goals
- Support the success of your department by driving continuous
improvementsYou own this if you have---
- 1+ years of successful retail management experience
- Exceptional customer service skills and a passion to inspire
others to deliver outstanding service
- Dynamic leadership skills and a proven ability to motivate and
develop future leaders
- A proven track record of using key metrics to identify
opportunities and drive business
- Effective communication skills
- The ability to work a flexible schedule based on business
needs, including evenings and weekendsWe've got you covered---Our
employees are our most important asset and that's reflected in our
benefits. -Nordstrom is proud to offer a variety of benefits to
support employees and their families, including:
- Medical/Vision, Dental, Retirement and Paid Time Away
- Life Insurance and Disability
- Merchandise Discount and EAP ResourcesA few more important
points...The job posting highlights the most critical
responsibilities and requirements of the job. It's not
all-inclusive. There may be additional duties, responsibilities and
qualifications for this job.Nordstrom will consider qualified
applicants with criminal histories in a manner consistent with all
legal requirements. Applicants with disabilities who require
assistance or accommodation should contact the nearest Nordstrom
location, which can be identified at - www.nordstrom.com . - - 2022
-Nordstrom, Inc Current Nordstrom employees: To apply, log into
Workday, click the Careers button and then click Find Jobs. 0:00 -/
- 1:24 About UsWe're a fast-moving fashion company that started as
a shoe store in 1901. This heritage of service is the foundation
we're building on as we provide convenience and true connection for
our customers. We empower our people to be innovative, creative and
focused on providing the best service to our customers. Through it
all, we remain committed to leaving the world better than we found
it.Whether you're a genius engineer, a phenomenal salesperson or a
supply chain pro, we invite you to bring your unique talents and
join our team. We reward great work, promote from within and
celebrate diversity. -CUSTOMER OBSESSED
We strive to know our customers better than anyone else. We listen,
anticipate, build trust and move with speed to deliver on their
needs.OWNERS AT HEART
We treat every interaction as an opportunity to make an impact and
deliver excellence. -CURIOUS AND EVER CHANGING
We approach problems with curiosity and create solutions. We unlock
potential to be bold, think big and inspire innovation. -HERE TO
WIN
We're committed to delivering results, both today and tomorrow. We
win as a team by supporting and challenging one another to be
better every day.WE EXTEND OURSELVES
We treat each other with respect and kindness. We do the small
things that make a big difference. We create a welcoming
environment, helping people feel connected, valued and part of one
community.Come on! Join us!
Keywords: Nordstrom Inc., Lancaster , Manager - Service Experience - Shops at Belmont Rack, Executive , Lancaster, Pennsylvania
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