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StepUP Director

Company: Water Street Mission
Location: Lancaster
Posted on: May 25, 2023

Job Description:

Summary: The Step-Up Director is responsible for ensuring that all WSM Residential guests have a clear plan to employment and work assignments/career development activities that support that plan. In addition, this position is responsible to walk alongside guests as they develop work skills and tackle personal challenges that would limit their employability. The position is mobile and relies heavily on real-time, personalized feedback.
FLSA: Exempt, Full Time
All Water Street Mission Staff must be:

  • Willing to sign the Water Street Mission's Statement of Faith
  • A current and active member and/or regular attendee of a local church
  • Able to fully support the Water Street Mission's core values and ministry philosophy

    Essential Duties:
  • Responsible for the overall administration of the StepUP program from coaching to developing supportive community networks. The community development responsibilities account for approximately 25% of the role.
  • Minister to guests, staff, volunteers and partners, reflecting God's love for each individual, through a non-judgmental, grace filled relationship
    Administrative Responsibilities:
    • Above all, holds a love for Jesus and a recognition that ministry takes precedent over tasks.
    • Has a desire to unlock the God-given potential with which every guest is born;
    • Provide vision to the StepUP program, working with the VP of Programs to create the desired future for the program
    • Manage a staff of coaches who work with guests internally and externally in the workplace
    • Develop community partnerships in collaboration with the Development department to serve the needs of guests
    • Create and administer a guest internship program at WSM
    • Develop an external externship program to move guests from internships to externships in the community
    • Serve on the Mission Directors team providing leadership within the Mission programs and providing feedback loops for the StepUP Team.
    • Develops new tools for staff use in the areas of career counseling and financial management as needed-providing tools to the life coach team so they can support the work of StepUP.
    • Coordinates all teaching requirements for the career track, creating curriculum if needed and teaching classes
    • Receive certification in Faith and Finances (Chalmers) and help with site certification for Work-life through Chalmers.
      Coaching Responsibilities:
      • Provides insight to Treatment team on guest needs, participating at treatment team planning meetings
      • Serves as a bridge between life coaches and work assignment supervisors
      • Meets with Residential guests to support their career goals and provide feedback that assists in meeting their personal goals for renewal and career direction
      • Develops job descriptions and evaluation tools for all work assignments/use the task assignments as a way to provide feedback and develop career skills
      • Coaches guests in the development of job competencies, resume development, career planning and faith based financial management
      • Problem-solves & assists in conflict resolution with Residential guests in their work assignments
      • Multitasks and adapts easily to a variable work environment
      • Maintains accurate Guest information including reporting, and data management
      • Adheres to Water Street Mission Policy & Procedures
      • Performs all other duties as assigned
      • Be able and willing to share the Gospel and participate in the ministry activities of Water Street Mission.
      • Subscribe to the Water Street Mission Statement of Faith and Qualifications of Employment upon hire and continuously while employed.
      • Adhere to the Water Street Mission Employee Handbook.
        Education / Experience:
        A bachelor's degree is required along with 10 years of post-bachelor's professional experience. Master's degree preferred. Minimum of 2 years' experience in leadership and preference will be given to candidates with experience in drug & alcohol addictions, mental health, behaviorally based interviewing or career development. Competency in Microsoft Office products, computer data processing and email is essential. A valid PA driver's license is required. Spanish-speaking is an asset.
        Equipment: Office equipment
        Reports To: AssistantVP of Programs
        Physical Demands:
        Occasionally = 1%-33%; Frequently = 34%-66%; Continuously = 67%-100%
        The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.

        • Stand, walk, or sit - continuously
        • Use of fine motor skills - continuously
        • Bend, squat, kneel, and reach- Occasionally
        • Lift and/or move up to 30 pounds - occasionally
        • Weekend and evening availability, on-call hours - Occasionally

          Christian Life:
          Water Street Mission is a privately funded 501(c) 3 non-profit, evangelical Christian ministry. Our designated purpose is religious, and we are a Christ-centered ministry that is dedicated to sharing the Gospel and helping the homeless and impoverished. We consider every position to be essential in the fulfillment of our ministry and purpose statement. As such, each employee must have a relationship with Jesus Christ as their personal Savior and Lord. All employees must:
          • Be able and willing to share the Gospel and participate in the ministry activities of Water Street Mission.
          • Subscribe to the Water Street Mission Statement of Faith and Qualifications of Employment upon hire and continuously while employed.
          • Adhere to the Water Street Mission Employee Handbook.

Keywords: Water Street Mission, Lancaster , StepUP Director, Executive , Lancaster, Pennsylvania

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