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Commercial Solutions Manager, Northeast

Company: Armstrong World Industries
Location: Lancaster
Posted on: March 14, 2023

Job Description:

Primary location: Remote, in the Northeast
Relocation offered: No
Employment status: Full-Time
Travel: 25%
Non-compete: Yes
Location: Work-from-home position in the Northeast Region of the United States.

The estimated base salary range for this role is "$90,000.00 to $120,000.00" per year.
Individual pay is based upon location, skills and expertise, experience, and other relevant factors (salary may be adjusted based on geographic location)

What does it mean to work at Armstrong?

It means being immersed in a supportive culture that recognizes you as a key player in Armstrong's future. We are a large company with a local feel, where you will get to know and collaborate with leadership and your colleagues across the company.

By joining us, you'll have the opportunity to make the most of your potential. Alongside a competitive remuneration package, you will receive:

A benefits package including: medical, dental, prescription drug, life insurance, 401k match, long-term disability coverage, vacation and sick time, product discount programs, and many more.
Personal development to grow your career with us based on your strengths and interests.
A working culture that balances individual achievement with teamwork and collaboration. We draw on each other's strengths and allow for different work styles to build engagement and satisfaction to deliver results.

As our Commercial Solutions Manager, your area of coverage includes the Northeast where you will be responsible for working directly with industry leaders on the most significant & prestigious commercial projects. The main focus will be gaining the basis of design specifications for our complete integrated Ceiling & Wall Solutions, thereby increasing our sales and profitability.

What you'll be doing:

  • Identifying key projects early in design (pre-planning/schematics stages), owning & driving these projects from concept to order closure/final installation to insure a positive Total Customer Experience
  • Working closely with Project Architects, Design Build Contractors, General Contractors/Construction Managers, Subcontractors, Developers, and Owners (OMIT these two, will not be our main focus) to create unique and differentiated specifications that enable value-added Armstrong solutions for our customers
  • Focusing on winning at every stage of the project by leveraging design services within the You Inspire Solutions Center, pre-engineered integrated solutions, construction expertise, and a broad portfolio of ceiling & wall solutions
  • Integrating with the Area Sales Manager and the local sales teams in their designated areas to capture Armstrong's comprehensive line of solutions (core ceilings, core grid, AS, and specialty grid), thereby supporting our growth strategy of selling more into every space and selling into more spaces
  • Driving top-line sales growth that achieves desired margin expectations
  • Applying a Total Solution selling approach to create demand on thru basis of design specifications and drawings for unique Armstrong solutions
  • Working directly with architects & design build contractors to align design intent with budget expectations during the design cycle - OMIT, we say the same thing in line 2
  • Acting as a team leader within respective regional teams; leads JFU meetings and assists with project priorities and establishing strategies/next steps
  • Targeting the largest $ pipeline value strategic projects within their regional coverage area; such as transportation, sports & entertainment, convention centers, & healthcare
  • Owning a revolving active list of 20 Future Top Promotional Opportunities + 20 Top Promotional Opportunities + 20 Top Opportunities in SFDC - driven by size and segment
  • Using Salesforce (CRM) to capture project follow-up activities, and next steps and maintains active pipeline (estimated quantity, value/AUV, and probability % of closure) - OMIT
  • Tracking and closing Quotations within their territory; utilizing the field sales team as a partner in that process
  • Understanding Armstrong selling advantages and being able to position with key project influencers vs the weaknesses of the alternative competitive landscape - OMIT
  • Promoting new products & services to improve mix and market development
  • Collecting and sharing market and business insight on competitors, market trends, product opportunities, and other strategic information that will drive business growth
  • Focusing on learning, applying, and continuous improvement through individual & team education & specialized training to enhance their technical competencies

    Requirements that will make you successful:
    • Bachelor's Degree or equivalently experience required
    • 5+ years of experience
    • Must exhibit the highest standards with regard to safe on-the-job conduct and business ethics.
    • Must have the proven ability to develop influential strategic relationships with key customers
    • Territory management, measuring and developing sales excellence in your staff is fundamental competency areas
    • Prior experience creating reports and metrics to track results, preparing and delivering executive presentations with a head for detail on managing the flow of numbers necessary for managing a multi-million-dollar region.
    • Skilled in SalesForce, Bluebeam, Adobe, PowerPoint, and MS Office
    • Proficiency with architectural renderings, drawings & bid documents
    • The desired candidate for this role should reside in the Northeast United States.

      Why should you join Armstrong World Industries?

      Armstrong World Industries (AWI) is a leader in the design and manufacture of innovative commercial and residential ceiling, wall and suspension system solutions in the Americas. With approximately $1B in revenue, AWI has about 2,800 employees and a manufacturing network of fifteen facilities in North America.

      At home, at work, in healthcare facilities, classrooms, stores, or restaurants, we offer interior solutions that help to enhance comfort, save time, improve building efficiency and overall performance, and create beautiful spaces.

      For more than 150 years, we have built our business on trust and integrity. It set us apart then, and it sets us apart now, along with our ability to collaborate with and innovate for the people we're here to serve - our customers, our shareholders, our communities and our employees.

      We are committed to developing new and sustainable ceiling solutions, with design and performance possibilities that make a positive difference in spaces where we live, work, learn, heal and play. It's an exciting, rewarding business to be in, and we're committed to continue to grow and prosper for the benefit of all of our stakeholders. We hope you join us.

      Our Sustainability Ambition

      "Bringing our Purpose to Life" - lead a transformation in the design and building of spaces fit for today and tomorrow.
      We are committed to:
      • Engaging a diverse, purpose-driven workforce;
      • Transforming buildings from structures that shelter into structures that serve and preserve the health and well-being of people and planet;
      • Pursuing sustainable, innovative solutions for spaces where we live, work, learn heal and play;
      • Being a catalyst for change with all of our stakeholders; and
      • Making a positive difference in the environments and communities we impact.

        Armstrong is committed to engaging a diverse, purpose-driven workforce. As part of our dedication to diversity, AWI is committed to Equal Employment Opportunity and all qualified applicants receive consideration for employment without regard for race, sex, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at by email at AWI talent acquisition and let us know the nature of your request and your contact information. Requests for accommodation will be evaluated on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

        Come and build your future with us and apply today!

        Job Segment: Recruiting, Work from Home, Field Sales, CRM, Manager, Human Resources, Contract, Sales, Technology, Management

Keywords: Armstrong World Industries, Lancaster , Commercial Solutions Manager, Northeast, Executive , Lancaster, Pennsylvania

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