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Manager, PBMC Network

Location: Lancaster
Posted on: June 24, 2022

Job Description:

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

Eurofins is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. Eurofins is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. The Group also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to 55,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 50 countries. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2020, Eurofins generated total revenues of EUR 5.4 billion, and has been among the best performing stocks in Europe over the past 20 years.

The Manager, PBMC Network manages PBMC project managers while managing departmental interactions with Scientific Affairs, Referral Laboratories, Sponsor Contacts, Laboratory Operations, Kit Packing, and Project Set-Up Managers and Proposal Development to establish and maintain global PBMC isolation capabilities. The individual organizes and oversees all PBMC Laboratory Management activities and may also act as a sponsor point of contact for on-going studies, exchange information with relevant stakeholders (internal/external), monitor technical performance, and document existing or needed capabilities. A key focus of this role is implementation of standardized processes and management of the PBMC network team to such standards.

Key Accountabilities

* Develops goals and objectives, establishes and implements policies and procedures for department operation. Reviews department performance, changes as needed to improve quality of services and to ensure compliance with regulatory requirement.
* Oversees all aspects of workforce management including but not limited to: recruitment, retention, staff development, performance management and succession planning. Responsible for overseeing the development of training/orientation and overall department staff performance
* Develops and maintains job descriptions and standards of performance for all staff members. Assures competencies of all staff. Resolves staff grievances.
* Assists in development of and manages the departmental operating budget and ensures that the department operates within allocated funds and/or the strategic realities of the corporate objectives
* Ensures the delivery of quality PBMC Network services for various clients considering varying strategic endpoints, agreed turnaround times, and adherence to best practice as well as ECL Standards. Sets standards for product and service delivery for operation and ensures broader organization is trained in said standards.
* Excellent understanding of clinical trial project management principles.
* Evaluates PBMC Network functions, practices, reporting mechanisms and record keeping. Interacts regularly with project management, business development, and other external departments regarding PBMC network improvements, new commercial opportunities, issues, and resolutions.
* Establish and maintain performance metrics to optimize performance related to; Quality, Productivity & Efficiency, and Capacity.
* Create and sustain a culture for operational excellence by engaging process improvement thinking, tools, and processes to create value, reduce waste, and implement standard work.
* Owns and manages PBMC Network capacity planning, expansion, and implementation
* Ability to discuss operational concepts with external clients and vendors.
* Ability to map out workflows both informally and via SOPs for department training.
* Manages and oversees team interaction with referral lab to meet required time frames and continuously expand the ECL PBMC network.
* Establishes PBMC processing specification sheets for newly awarded studies whilst bringing standardization to the product and service offerings of ECL PBMC Network
* Negotiates preferred pricing for large volume critical global reagents with preferred vendors
* Works with finance to establish controlled and auditable invoice process as needed to ensure accurate pricing and reconciliation between results provided and costs to Eurofins Central lab.
* Acts as a point of escalation with sponsors to ensure that the study is on course and sponsor is aware of all risks, actions, and planned activities.
* Ensure that participating referral labs conform to QA requirements for scheduled activities.
* High customer service orientation with a sense of urgency and financial accountability.
* Ability to travel up to 10% to address training needs, technical resolutions, or investigator meetings.
* Bachelor of Science in a related field (or equivalent degree in relevant country)
* 5+ years clinical trial project management experience
* Experience in clinical trial PBMC applications and/or mammalian cell culture preferred
* Proficient supervisory and management skills, directing and managing the work of laboratory professionals, including determination of work priorities, auditing work quality, orienting and training, evaluating and discipline of staff.
* Ability to read and/or draft technical reports and summarize technical information
* Strong Verbal and written Communications Skills
* Fluent in English
* Able to work in a fast paced, mixed office and lab environment
* Strong Customer Service Skills
* Proven Computer Skills (Microsoft Office) and working knowledge of Lab Information Systems
* Work accurately and have a strong analytical ability
* Excellent organizational skills
* Proven Analytical Skills
* Monday - Friday, 8:00am - 4:30 pm
* Excellent full time benefits including comprehensive medical coverage, dental, and vision options
* Life and disability insurance
* 401(k) with company match
* Paid vacation and holidays

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.

Keywords: EUROFINS SCIENT., Lancaster , Manager, PBMC Network, Executive , Lancaster, Pennsylvania

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