Studio Coordinator
Company: School of Rock
Location: Silver Spring
Posted on: February 17, 2026
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Job Description:
Job Description Job Description School of Rock is a growing,
passionate community dedicated to enriching lives through
performance-based music education. With over 350 schools, and a
strong internationally recognized brand, School of Rock is the
largest after-school music education provider in the world. We put
on shows to teach music! Our Full-Time Studio Coordinators are
eligible to participate in our employee benefit programs,
including: Medical, Rx, dental, and vision coverage Paid time off,
holiday pay 401(k) retirement plan with company match Flexible
Spending Account/Health Savings Account Disability and Life
insurance Growth Opportunities Daily Pay Available Free Employee
Assistance Program The Studio Coordinator is the administrative
focal point for the School of Rock with outstanding customer
service skills and the ability to juggle many tasks. Reporting to
the General Manager, they assist with running the School and
creating an amazing experience for all students, parents and
prospective customers. Roles and Responsibilities: Support daily
operations as needed, including opening and closing the school,
monitoring attendance and punctuality, and ensuring a clean,
professional school environment Handle complex scheduling, and
manage phone and email communication for a busy music school, using
a variety of software platforms on a daily basis including
scheduling software, Google Workspace, CRM, Canva or other design
tools Create a positive, inclusive environment by delivering
top-quality customer service—greeting students and parents,
answering questions, and resolving concerns Ensure a safe
experience for students by overseeing adherence to the SOR Code of
Conduct and safety policies Understand and pitch the music program
to prospective families, lead school tours, and enroll new students
to support school growth Assist in the marketing of School of Rock
by promoting our events and maintaining our active social media
presence, including contributing to content creation Provide
support to the General Manager by assisting with special projects
and handling a variety of administrative responsibilities as
required Skill Requirements: 2 years working Front Desk, Reception,
and/or Customer Service role Excellent customer service and
relationship skills – welcoming, outgoing demeanor essential
Experience and interest in working with children Skilled at
juggling multiple projects, setting priorities, being a
self-starter, and problem-solving Ability to be adaptable and
flexible under pressure Excellent communication skills, both verbal
and written Good team player who collaborates Brings a positive
energy and personality to the workplace every day Possess a
polished demeanor and conducts themselves with a high level of
professionalism and integrity Knowledge of music and/or the music
industry is preferred It is the policy of the School of Rock to
provide equal employment opportunities (EEO) to all employees and
applicants for employment without regard to race, color, religion,
gender, sexual orientation, national origin, age, disability,
genetic information, marital status, amnesty, or status as a
covered veteran in accordance with applicable federal, state and
local laws. School of Rock complies with applicable state and local
laws governing non-discrimination in employment in every location
in which the company has facilities. This policy applies to all
terms and conditions of employment, including, but not limited to,
hiring, placement, promotion, termination, layoff, recall,
transfer, leaves of absence, compensation, and training. School of
Rock expressly prohibits any form of unlawful employee harassment
based on race, color, religion, gender, sexual orientation,
national origin, age, genetic information, disability, or veteran
status. Improper interference with the ability of School of Rock's
employees to perform their expected job duties is absolutely not
tolerated.
Keywords: School of Rock, Lancaster , Studio Coordinator, Education / Teaching , Silver Spring, Pennsylvania
