Customer Service Representative II
Company: Ace Hardware Corporation
Location: Fredericksburg
Posted on: June 9, 2026
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Job Description:
Compensation Details: $16.30 - $24.50 USD Hourly Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love,
Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility.
Love. You don't often see values like these in most corporate
statements, but Ace is different. These things are important to us.
They represent our commitment to the company, our employees, to Ace
retailers and to the Ace brand. In addition to providing our employees a great culture, Ace also
offers competitive benefits that address life's necessities and
perks, many of which expand and improve year after year,
including: Weekly Pay Paid Time Off Programs (incl. vacation, paid sick time, holiday
pay). Newly hired full-time employees will receive a one-time
pro-rated allocation of up to 24 hours of vacation in their first
calendar year depending on the month of hire. Up to 48 hours of
paid sick time, or in accordance with applicable state law. You
will receive up to 9 holidays per year, depending on the month of
hire. Comprehensive health coverage (medical, dental, vision and
disability - up to 26 weeks short-term disability and long-term
disability) & life insurance benefits for you and your
dependents Generous 401(k) retirement savings plan with a fully vested
matching contribution the first year in addition to quarterly
contributions and annual discretionary contribution (once
eligibility requirements have been met). Over the past 5 years,
company contributions (matching, quarterly & discretionary) for
fully eligible employees have averaged 10% of total eligible
compensation Dock to Driver Program: Ace will pay for your CDL License and
Training to provide a career path transition to a Driver
position Long-term Career Opportunities: Many of our leaders started with
Ace looking for a job, just like you, but found long-term career
opportunities at our 15 Distribution Centers across the country and
our Corporate Headquarters. Our company is growing, and we would
love to have you grow with us! Tuition Reimbursement Program Employee Recognition Program Merchandise Discounts on Top Brands like Weber, Traeger, Yeti,
Craftsman, DeWalt and thousands more! Employee Assistance Program (EAP) - access to free visits to
therapists and lawyers, guidance on financial matters, elder and
childcare, and assistance with tickets to entertainment events Adoption cost reimbursement Generous 401(k) retirement savings plan with a fully vested
matching contribution the first year in addition to quarterly
contributions and annual discretionary contribution (once
eligibility requirements have been met). Over the past 5 years,
company contributions (matching, quarterly & discretionary) for
fully eligible employees have averaged 10% of total eligible
compensation Benefits are provided in compliance with applicable plans and
policies. Job Description: Customer Service Representative You already know, Ace is a place for you to have a long term
career you can be truly proud of, with competitive pay, unheard of
financial incentive opportunities, and comprehensive benefits for
you and your family. Ace Hardware Distribution Centers are where
team players collaborate to support amazing retailers be the most
helpful hardware stores on the planet. You currently serve a
purpose and take pride in enabling independent store owners to
compete and grow as they execute our ultimate goal; being Helpful
within their communities. We currently have an opening in our
Customer Service Department at our Fredericksburg, PA
location. Our Amazing Team: Want to be notified when new jobs are posted? Follow the link
below to create an account and set up custom job alerts: Create Job Alert We want to hear from you! Equal Opportunity Employer Disclaimer The pay range for this position starts as listed in the job
posting, but could be higher based on education and experience.
Please note, compensation decisions are dependent on the facts and
circumstances of each opening. We take into consideration the
minimum requirements outlined in the job description, such as an
individual's education, training and experience, the position's
work location, required travel (if any), and external market
conditions when determining the final salary for potential new
hires. Be aware that salary estimates published via alternate online
job boards may not be a true representation of the actual pay range
offered for this position. Please refer to the Ace position
description for the accurate starting pay range information and
feel free to discuss this with a Talent Acquisition professional if
you are chosen to move forward with an interview. This written "Position Description" is not intended to cover all
aspects of the position listed. It is meant to cover the
basic/general essential job functions of a particular position. Ace
Hardware Corporation reserves the right to change job duties,
including essential job functions, according to business
necessity. It is unlawful in Massachusetts to require or administer a lie
detector test as a condition of employment or continued employment.
An employer who violates this law shall be subject to criminal
penalties and civil liability.
When most people think of career opportunities with Ace Hardware,
they often think of the helpful cashiers and sales associates at
their local store. However, have you also considered the people
behind the scenes who select, promote, ship and process the
invoices for more than 75,000 products? Maybe you haven't, but we'd
like you to. Because together we help our customers take care of
their homes. Come find out why a career with the Ace Hardware
Corporation is one of America's best kept secrets.
Ace Hardware Corporation is committed to a policy of promoting
equal employment opportunities. The company recognizes the
importance of diversity and leveraging the skills and talents of
all people to the mutual advantage of each individual and the
organization. The company is committed to the prevention of
employment discrimination related to race, religion, color, sex
(including sexual harassment), gender identity, national origin,
age, marital status, disability and military or veteran status,
sexual orientation or any other action covered by federal or
applicable state/local laws.
Keywords: Ace Hardware Corporation, Lancaster , Customer Service Representative II, Customer Service & Call Center , Fredericksburg, Pennsylvania
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