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Administrative Assistant

Company: Willow Valley Communities
Location: Lancaster
Posted on: June 21, 2022

Job Description:

As a condition of employment, Willow Valley Communities requires that all new hires are fully vaccinated for COVID-19 prior to their first day of employment.Willow Valley is hiring a Administrative Assistant to provide administrative support to the Resident Services Team. The Administrative Assistant shares pertinent information with Senior Director to assist in proper management of the Community. The assistant is responsible for the day-to-day functions of the Concierge desk and coordinates communication to Residents and Team Leaders as well as provides assistance with special projects related to both Team Members and Residents.Responsibilities:Responsible to coordinate all functions and daily activities of the Concierge Desk and provides leadership and supervision to the Concierge team.Responsible to develop, implement and coordinate all necessary training for systems and procedures at the Concierge desk.Responsible for overseeing the updates and maintaining the Concierge desk manual.Able to relieve Team Members assigned at the Concierge desk for breaks, open shifts and holidays if necessary.Ability to utilize a two-way radio and the Simplex emergency alarm system.Responsible for timely clerical support to Senior Director.Answers and screens Senior Director's telephone calls, and arranges conference calls as requested.Coordinates Senior Director's schedule and makes appointments.Is knowledgeable of all Resident Agreements, Resident Handbook and contractual requirements in order to support adherence to the community living policies.Reads and routes incoming mail. Locates and attaches appropriate file to correspondence to be answered by Senior Director.Coordinates and arranges meetings, prepares agendas, reserves facilities, and records minutes of meetings.Composes and types routine correspondence.Organizes and maintains file system, and files correspondence and other records.Makes copies of correspondence or other printed materials.Prepares outgoing mail and correspondence, including email and faxes.Orders and maintains supplies, and arranges for equipment maintenanceAssists Senior Director with budget support.Responsible for completing and sending Notification of Death (NOD).Responsible for conducting New Resident Orientation.Greets scheduled visitors and accompanies or directs to them to the appropriate area or person.Educates Team Members on policies and procedures.Facilitates correspondence and communication among Team Leaders and Residents.Provides channel for Resident inquiries and questions.Directly supervises Team Members.Responsibilities include: interviewing, hiring, and training Team Members; planning, assigning, and directing work; appraising performance; rewarding and providing disciplinary action to Team Members; addressing complaints and resolving problems.Qualifications:Must possess a working knowledge of Microsoft Office Suite (i.E. Word, Excel, PowerPoint, Publisher) as well as, management software utilized by the company (i.E. Performance Manager, Hiring Manager, Kronos.)One year certificate from college or technical school, or three to six months related experience and/or training/ or equivalent combination of education and experience.Hours:40 hrs/weekSchedule:8:00am-4:00pmLocation:Manor North of Willow Valley Communities600 Willow Valley Square, Lancaster, PA 17602Wage:Starting at $21.00/hrOpportunities with WVC:Continued career growth and education opportunities, such as extensive dementia training by our very own Memory Care EducatorExcellent benefits package, including medical, dental and visionUse of our amenities, such as our fitness center, spa, cafes and swimming poolsPlus many moreADM100Location: Willow Valley Communities - Administration-NorthSchedule: Full-time, Day, 8am-4pm

Keywords: Willow Valley Communities, Lancaster , Administrative Assistant, Administration, Clerical , Lancaster, Pennsylvania

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