Sr. Infrastructure Administrator
Company: Citadel
Location: Lancaster
Posted on: January 27, 2023
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Job Description:
ResponsibilitiesOperational Projects:Ensure effective and timely
implementation of projects following the ITIL processes.Create and
deliver requirements documentation during the project life
cycle.Collaborate with each department to determine how software
and/or hardware updates may affect and/or change operations within
the department and the credit union.Thoroughly test and document
all software updates, enhancements and new modules.Document all
software for training purposes.Create and update internal
reports.Demonstrate ability to learn, understand, and apply new
technologies.Conform to shifting priorities, demands and
timelines.React to project adjustments and alterations promptly and
efficiently.Cross-train other department staff members on
technology implementations.Work with outside vendors to optimize
performance of the network.Participate in budget research and
preparation.LAN/WAN Administration:Assume a Level 2 support role
for escalated Service Desk tickets.Support desktop devices and
servers attached to the wide area network.Support the software
systems utilized by Citadel Federal Credit Union.Work with each
department as necessary to maintain knowledge of those departmental
functions that are performed on the in house computer
systems.Ensure that written procedures are documented for all
functions within the IT Department and are updated as needed.Act as
a mentor for and backup for in the absence of the Junior Network
Administrators to maintain operations.Participate in disaster
recovery planning and quarterly testing to ensure the prompt and
continued delivery of all information services.Responsible for
quality reviews and standards; participates in audits.Maintain
inventory of software and hardware utilized on the
network.Assure/maintain compliance with Software Licensing.Perform
additional duties as assigned.Qualifications and Education
RequirementsMinimum of three years banking and networking
experience required.Bachelor's Degree in related field required.
Three years demonstrated technical network experience may be
substituted in lieu of degree.CCA Certification preferred. CCNA
Certification preferred.MCSE Certification preferredWorking
knowledge of the various networking architectures and
protocols.Working knowledge of Network Capacity Planning,
Performance Monitoring/Management and Network Design
Architecture.Experience in Windows based networks and related
protocols required.Experience with Exchange and Citrix environments
preferred.Additional Skills/Notes:Process management
experience/certification preferred (ITIL/MOF).Ability to diagnose
technical problems quickly and develop effective
solutions.Excellent oral and written communication skills
required
Keywords: Citadel, Lancaster , Sr. Infrastructure Administrator, Accounting, Auditing , Lancaster, Pennsylvania
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